Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Recent 3D animation student with a Bachelor of Animation. I’ve worked on a myriad of projects with a generalist mindset. Most recently being the creative director of a Game called Debug Survival I worked on all aspects of it including modelling, UV unwrapping, Rigging, VFX, SFX to name a few. Looking to deepen my experience within the creative field and broaden my portfolio within a company that is reputable and fun.…Recent 3D animation student with a Bachelor of Animation. I’ve worked on a myriad of projects with a generalist mindset. Most recently being the creative director of a Game called Debug Survival I worked on all aspects of it including modelling, UV unwrapping, Rigging, VFX, SFX to name a few. Looking to deepen my experience within the creative field and broaden my portfolio within a company that is reputable and fun.

Sharn Freeman

Sound Editor, 3D Animator, 3D Modeler, +3





Recent 3D animation student with a Bachelor of Animation. I’ve worked on a myriad of projects with a generalist mindset. Most recently being the creative director of a Game called Debug Survival I worked on all aspects of it including modelling, UV unwrapping, Rigging, VFX, SFX to name a few. Looking to deepen my experience within the creative field and broaden my portfolio within a company that is reputable and fun.…Recent 3D animation student with a Bachelor of Animation. I’ve worked on a myriad of projects with a generalist mindset. Most recently being the creative director of a Game called Debug Survival I worked on all aspects of it including modelling, UV unwrapping, Rigging, VFX, SFX to name a few. Looking to deepen my experience within the creative field and broaden my portfolio within a company that is reputable and fun.

Available to hire

Recent 3D animation student with a Bachelor of Animation.
I’ve worked on a myriad of projects with a generalist mindset. Most recently being the creative director of a Game called Debug Survival I worked on all aspects of it including modelling, UV unwrapping, Rigging, VFX, SFX to name a few. Looking to deepen my experience within the creative field and broaden my portfolio within a company that is reputable and fun.

Skills

Microsoft Office

Leadership

CRM

Experience Level

Microsoft Office

Expert

Leadership

Expert

CRM

Intermediate

Work Experience

Customer Complaints Officer at Hungry Jacks

January 1, 2023 - Present

Answer and respond to customer complaints via calls, emails, and messages. Listen to concerns with empathy, record complaint details accurately in the system, investigate issues, and follow up with stores when needed. Provide resolutions such as refunds, vouchers, or apologies, and escalate serious complaints to supervisors. Maintain a calm, friendly tone, stay current with company policies and promotions, and log all actions while reporting recurring issues. Manage time effectively to handle call queues and collaborate with team members and store staff to resolve problems reliably.

Insurance Secondment (Customer Service Representative) at Insurance Australia Group

March 1, 2021 - May 31, 2021

Provided quality customer service to members by cross-selling and up-selling to better meet their needs. Responded to queries relating to accounts, amendments, adjustments, and modifications to insurance policies. Ensured service levels were managed effectively, including during peak periods, while adhering to strict privacy and security requirements to keep member details confidential in line with internal policy and data protection regulations.

Customer Sales Representative / Team Support Supervisor at NRMA

January 1, 2019 - September 30, 2023

Led and supported a call centre team to meet sales targets and rostering requirements, including scheduling updates and coaching call centre representatives to meet company requirements. Developed strong capability navigating multiple complex computer systems within NRMA. Delivered advanced phone-based customer service with empathy and a focus on member experience, resolving complaints and complex enquiries to reach mutually beneficial outcomes for customers and the organisation. Achieved consistently highest monthly insurance cross-sell, cross-trained across different departments, became an SME for Roadside membership representatives, and was selected for an insurance secondment program.

Store Team Member at Coles Supermarket

January 1, 2017 - December 31, 2019

Maintained excellent department standards, including monitoring stock, rotation routines, wastage, shrinkage, and quality control. Focused on delivering strong customer experiences through an enthusiastic, energetic approach. Prioritised tasks, met deadlines, and worked effectively in a fast-paced environment while maintaining high personal work standards.

Administration (Front Office / Guest Services) at High Country Motel

January 1, 2013 - December 31, 2014

Provided customer service for guests and supported a positive guest experience through friendly communication and attention to detail. Promoted and sold accommodation services and facilities, strengthening sales and interpersonal skills. Used front office booking systems and managed tasks with strong time management and organisation. Maintained high personal presentation standards and worked effectively in a team-oriented environment.

Administration / Front Office at High Country Motel

January 1, 2013 - December 31, 2014

Provided customer-focused administration and helped ensure a positive experience for all guests. Promoted and sold accommodation services and facilities, demonstrating strong communication, interpersonal skills, and time management. Managed front-of-office booking systems with attention to detail, maintained high standards of personal presentation, and worked well in a team environment.

Team Member at KFC Cooma

January 1, 2012 - December 31, 2013

Delivered customer service and supported high-quality food preparation. Ensured food safety and compliance standards were met and contributed to a friendly work environment that improved productivity and communication.