Shauna Dineen

Available to hire

Hi, I’m a Senior Product Designer with 9 years of experience across UX and Digital Marketing.

About

Hi, I’m a Senior Product Designer with 9 years of experience across UX and Digital Marketing. I specialise in turning research-driven insights into practical design decisions that improve customer experiences and drive business value. I love solving for the customer, testing ideas, and collaborating with cross-functional teams to deliver delightful, impact-driven products.

  • Joined January 2026

Languages

  • Spanish; CastilianAdvanced

Industry experience

  • Software & Internet
  • Healthcare
  • Professional Services
  • Retail
  • Media & Entertainment
  • Education
  • Financial Services

More experts in Dublin, Ireland

Projects · 1

Work experience· 9 roles

Senior Product Designer · Carelon Global SolutionsJan 2025 – Oct 2025 · 10 mos

Designed studies addressing user behavior and attitudes, combining qualitative and quantitative data to inform the creation of effective, desirable, and easy-to-use digital interfaces. Authored and executed test plans, evaluated results, and produced actionable, evidence-based recommendations.

Senior UX Researcher · Carelon Global SolutionsJun 2024 – Jan 2025 · 8 mos

Designed studies to address user behavior and attitudes; leveraged qualitative and quantitative data to inform design decisions; created test plans and delivered actionable recommendations. Earned an Impact Award for evaluative research on a digital portal serving US healthcare brokers and employers.

UX Researcher · Carelon Global SolutionsJun 2023 – Jun 2024 · 1 yr 1 mo

Conducted user research through surveys, competitive benchmarking, and usability testing for redesign projects. Structured and interpreted research data via Card Sorting, Customer Journey Mapping, Affinity Diagrams, and Flow Diagrams; supported wireframes, prototypes, and mockups.

Senior Marketing Executive · Tricel EuropeJan 2022 – Present · 4 yrs 11 mos
Digital Marketing Executive · Tricel EuropeApr 2021 – Dec 2021 · 9 mos
Marketing Analyst · InvoiceFair Ltd.Aug 2020 – Apr 2021 · 9 mos
Marketing and Membership Executive · IMRO (Irish Music Rights Organisation)Feb 2017 – Aug 2020 · 3 yrs 7 mos
Data Collection Assistant, IT Department · IMRO (Irish Music Rights Organisation)May 2016 – Feb 2017 · 10 mos

Education· 12

Bachelor of International Commerce and Spanish · National University of Ireland, Galway2012 – 2016
Erasmus Year Abroad · University of Alcalá, Madrid2014 – 2015
Diploma in Digital Marketing · Irish Times Training, Dublin2019
Diploma in UX Design · UX Design Institute in partnership with UCD Professional Academy2021

Certifications and awards

Diploma in UX Design2021
Diploma in UX Research2024
Diploma in Digital Marketing2019
Professional Academy Diploma in Artificial Intelligence for Business2025 – 2026

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