Sherdil Abbas

Handled customer queries through live chat and provided professional support. Managed multiple customer conversations while maintaining accuracy and professionalism. Resolved issues efficiently, escalated complex cases when needed, and communicated clearly and politely following company policies. Met service and response-time targets in a fast-paced environment.

Handled orders from international customers via chat and other communication channels. Assisted customers with product selection, order details, and related inquiries. Communicated professionally with international clients, processed customer orders accurately, and ensured relevant information was recorded correctly. Addressed customer concerns and worked toward resolving order-related issues.

Reached out to potential international customers through Facebook and other social media platforms. Introduced and offered internet services based on customers’ needs. Answered customer questions, collected required details, followed up with leads, and converted interested leads into sales while maintaining professional communication throughout the process.