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Highly performing professional demonstrating drive, enthusiasm, and initiative, able to work well under pressure and deliver work on time. Friendly, approachable, and professional—able to work effectively as part of a team or independently while maintaining a customer-beneficial, formal approach. Adaptable to new environments with sharp attention to detail. Experienced across hospitality, events catering, cleaning, retail, motor trade, and face-to-face sales, with a strong student mentality, growth mindset, and work ethic—focused on seeing tasks through to completion.…Highly performing professional demonstrating drive, enthusiasm, and initiative, able to work well under pressure and deliver work on time. Friendly, approachable, and professional—able to work effectively as part of a team or independently while maintaining a customer-beneficial, formal approach. Adaptable to new environments with sharp attention to detail. Experienced across hospitality, events catering, cleaning, retail, motor trade, and face-to-face sales, with a strong student mentality, growth mindset, and work ethic—focused on seeing tasks through to completion.

Sherine Hamid

Event Visualizer, Marketing Strategist, Front-End Developer, +1

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Highly performing professional demonstrating drive, enthusiasm, and initiative, able to work well under pressure and deliver work on time. Friendly, approachable, and professional—able to work effectively as part of a team or independently while maintaining a customer-beneficial, formal approach. Adaptable to new environments with sharp attention to detail. Experienced across hospitality, events catering, cleaning, retail, motor trade, and face-to-face sales, with a strong student mentality, growth mindset, and work ethic—focused on seeing tasks through to completion.…Highly performing professional demonstrating drive, enthusiasm, and initiative, able to work well under pressure and deliver work on time. Friendly, approachable, and professional—able to work effectively as part of a team or independently while maintaining a customer-beneficial, formal approach. Adaptable to new environments with sharp attention to detail. Experienced across hospitality, events catering, cleaning, retail, motor trade, and face-to-face sales, with a strong student mentality, growth mindset, and work ethic—focused on seeing tasks through to completion.

Available to hire

Highly performing professional demonstrating drive, enthusiasm, and initiative, able to work well under pressure and deliver work on time. Friendly, approachable, and professional—able to work effectively as part of a team or independently while maintaining a customer-beneficial, formal approach.

Adaptable to new environments with sharp attention to detail. Experienced across hospitality, events catering, cleaning, retail, motor trade, and face-to-face sales, with a strong student mentality, growth mindset, and work ethic—focused on seeing tasks through to completion.

Skills

Leadership

POS

Microsoft Office

Experience Level

Leadership

Expert

POS

Intermediate

Microsoft Office

Intermediate

Work Experience

Head Waiter – Front of House at Six by Nico

April 1, 2025 - September 1, 2025

Delivered high-level fine dining service in a fast-paced, multi-course tasting menu environment. Presented and explained six-course tasting menus and curated wine pairings, maintaining in-depth knowledge of seasonal menus, ingredients, and beverage profiles. Coordinated timing with kitchen and bar teams, resolved guest feedback professionally, and trained/support junior wait staff in service etiquette and menu knowledge.

After-sales Advisor at RRG Toyota

December 1, 2024 - May 1, 2024

Upsold service car plans and arranged mechanical work, MOTs, services, and diagnostics. Insured customers on courtesy cars, invoiced work, allocated payments, created job sheets, priced parts and labour, and ordered parts. Managed approximately 12 customers per day, providing updates throughout the journey and upselling based on visual health checks to support strong CSI outcomes.

Assistant Property Negotiator at Cherry Picked Properties

August 1, 2024 - February 1, 2025

Handled property inquiries, booked viewings, qualified applicants, gathered customer feedback, and obtained offers. Negotiated offers on behalf of landlords, sent offer letters, ensured holding deposits were received, and progressed applicants through referencing. Also supported property management, completing job sheets and communicating with contractors for plumbing, electrical, and cleaning works.

After-sales Advisor / Service Advisor (part-time) at LSH Auto UK Ltd (Mercedes-Benz of Stockport)

June 1, 2023 - September 1, 2023

Provided front-of-house and service advisor support while progressing toward full-time aftersales. Used multiple systems including Kerridge, Coopers, eTag, and DSD payment links. Welcomed customers, reviewed booked work, supported loan car arrangements, provided updates through the process, and supported 5-star CSI goals. Answered calls and helped customers, while upselling service care plans and coordinating with workshop controllers and technicians.

Hostess at Mercedes-Benz of Stockport (LSH Auto)

February 1, 2022 - Present

First point of contact for customers, triaging and connecting them with the correct department (sales, service, body shop/parts, valuation). Served coffee, supported bar/cleaning duties, booked customers in using My Mercedes service and enquiry max, hosted events, and looked after VIP and handover customers. Trained new staff and took on quarterly responsibilities such as ordering/organising merchandising displays and leading promotional initiatives.

Residential Sales & Marketing Representative (Team Leader) at Metanoia Associates

February 1, 2021 - December 1, 2021

Worked across multiple direct marketing campaigns on residential and business-to-business platforms (including charities, Birmingham City Council, and Walker-related campaigns). Led training and recruitment, conducted at least one interview per day, managed a commission-based sales operation (no win no fee), and delivered public speaking. Recruited and guided teams, ran business trips to multiple cities, and built strong rapport to add value in high-volume conversations.

Receptionist (tutoring business support) at Manchester Star Tuition

January 1, 2019 - January 1, 2019

Developed confidence and communication through receptionist duties, including answering phones and logging bookings while supporting multi-tasking in an office environment.

Waitress / Barista / Supervisor at Jasmine Grill

January 1, 2018 - January 1, 2019

Started as a waitress and barista, then promoted to supervisor due to strong work ethic and knowledge of how the restaurant runs. Duties included barista responsibilities, front-of-house service, bookings/reservations, taking wine/drink orders, stock management, managing staff and floor operations, taking payments, closing the till, and ensuring the restaurant was cleaned and closed to standards.

Waitressing / Bartending at Bellini's restaurant

January 1, 2016 - January 1, 2017

Provided excellent customer service and improved interpersonal skills with team members and customers. Responsible for opening preparations, taking orders, serving food, barista tasks, and efficient multitasking during busy periods.

Retail Associate at Shout

January 1, 2015 - January 1, 2016

Built daily customer communication and customer service skills. Ran the store independently, handled banking regularly, checked stockroom availability, set up shop floor displays with correct pricing, and maintained cleanliness to reduce safety hazards.