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Polite, honest and hardworking with regard for others is an accurate description of my outlook. I try to learn something from everyone I meet in the hope that it helps me to be a better person. I strive in the knowledge that there is always room for improvement. I enjoy building strong customer relationships, managing and executing marketing activities for existing and new potential customers, and contributing to team success.…Polite, honest and hardworking with regard for others is an accurate description of my outlook. I try to learn something from everyone I meet in the hope that it helps me to be a better person. I strive in the knowledge that there is always room for improvement. I enjoy building strong customer relationships, managing and executing marketing activities for existing and new potential customers, and contributing to team success.

Fatima Shihara Enver

Content Creator, Marketing Strategist, Brand Strategist, +5

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Polite, honest and hardworking with regard for others is an accurate description of my outlook. I try to learn something from everyone I meet in the hope that it helps me to be a better person. I strive in the knowledge that there is always room for improvement. I enjoy building strong customer relationships, managing and executing marketing activities for existing and new potential customers, and contributing to team success.…Polite, honest and hardworking with regard for others is an accurate description of my outlook. I try to learn something from everyone I meet in the hope that it helps me to be a better person. I strive in the knowledge that there is always room for improvement. I enjoy building strong customer relationships, managing and executing marketing activities for existing and new potential customers, and contributing to team success.

Available to hire

Polite, honest and hardworking with regard for others is an accurate description of my outlook. I try to learn something from everyone I meet in the hope that it helps me to be a better person.

I strive in the knowledge that there is always room for improvement. I enjoy building strong customer relationships, managing and executing marketing activities for existing and new potential customers, and contributing to team success.

Skills

Branding

CRM

Experience Level

Branding

Expert

CRM

Intermediate

Language

English

Fluent

Sinhala, Sinhalese

Fluent

Tamil

Intermediate

Work Experience

Junior Executive - Marketing at People's Leasing & Finance PLC – Islamic Unit (Al-Safa)

January 1, 2024 - November 24, 2025

Contributed to achieving targets of Gold loans; managed customer calls and appointments for new opportunities; coordinated with staff to ensure excellent customer service; ensured smooth day-end operations by checking daily transactions; actively participated in business development, restructuring and strategic forums; created customer and corporate awareness to market Islamic products and services.

Junior Executive - Marketing at People’s Leasing & Finance PLC – Islamic Unit (Al-Safa)

January 1, 2024 - November 24, 2025

Conducted marketing visits to acquire new customers and promote financial products (Ijara, Musharakah, leasing, loans); maintained client relationships; supported market development efforts and coordinated with staff to ensure smooth operations and effective customer service.

Senior Staff Officer / Documentation Head at People's Leasing & Finance PLC – Islamic Unit (Al-Safa)

December 31, 2022 - December 31, 2022

Identified customer needs and wants and satisfied them in a profitable manner by performing marketing related activities for existing and new customers. Built and maintained strong client relationships through regular follow-ups and service support. Coordinated with branch teams to ensure efficient processing of customer requests. Contributed to business development, restructuring and strategic forums. Created customer and corporate awareness to market Islamic products and services. Managed day-to-day operations to ensure smooth service delivery and financial operations.

Senior Staff Officer / Documentation Head at People’s Leasing & Finance PLC – Islamic Unit (Al-Safa)

December 31, 2022 - December 31, 2022

Identified customer needs and wants and managed marketing-related activities; built and maintained strong client relationships; coordinated with branch teams to ensure efficient processing of customer requests; prepared market and portfolio development strategies and reports; supported daily operations and business development initiatives.

Senior Staff Officer / Documentation Head at People’s Leasing & Finance PLC – Islamic Unit (Al-Safa)

January 1, 2022 - January 1, 2022

Identified needs and wants of customers and satisfied them in a profitable manner by performing marketing-related activities for existing and new potential customers. Managed relationships with customers through customer interviews. Developed the portfolio by prospecting new clients. Cross selling and offering suitable corporate services to existing and new customers. Resolved customer issues and ensured high-quality service, contributing to smooth day-to-day operations and ongoing business development.

Education

G.C.E O-Level at Bad i-ud-din Mahmud Girls College Kandiy

January 1, 2004 - January 1, 2006

G.C.E A-Level, Commerce stream at Bad i-ud-din Mahmud Girls College Kandiy

January 1, 2007 - January 1, 2009

Ordinary Level (G.C.E. O/L) at Bad i-Ud-Din Muhammed Girls College, Kand y

January 11, 2030 - January 1, 2006

Advanced Level (G.C.E A/L) - Commerce Stream at Bad i-Ud-Din Muhammed Girls College, Kand y

January 11, 2030 - January 1, 2009

Diploma in Credit Management – Sri Lanka Institute of Credit Management (SLICM) at Sri Lanka Institute of Credit Management