I am a versatile writer, designer, and communications professional with a passion for creativity and clear, impactful content. My background spans banking operations, non-profit communications, voiceover, translation, and SEO-focused writing, with a proven track record of delivering engaging materials, from website content to posters and grant proposals. I thrive in collaborative, deadline-driven environments and enjoy turning ideas into polished, shareable outputs. Currently pursuing a BA (Hons) in English Language Studies, I continually expand my skills in media, technology, and creative design. I’m adept at translating concepts into compelling storytelling, managing social media, and crafting materials that support organizational goals and audience engagement.

SHIVASHANKARI SIVANANTHAN

I am a versatile writer, designer, and communications professional with a passion for creativity and clear, impactful content. My background spans banking operations, non-profit communications, voiceover, translation, and SEO-focused writing, with a proven track record of delivering engaging materials, from website content to posters and grant proposals. I thrive in collaborative, deadline-driven environments and enjoy turning ideas into polished, shareable outputs. Currently pursuing a BA (Hons) in English Language Studies, I continually expand my skills in media, technology, and creative design. I’m adept at translating concepts into compelling storytelling, managing social media, and crafting materials that support organizational goals and audience engagement.

Available to hire

I am a versatile writer, designer, and communications professional with a passion for creativity and clear, impactful content. My background spans banking operations, non-profit communications, voiceover, translation, and SEO-focused writing, with a proven track record of delivering engaging materials, from website content to posters and grant proposals. I thrive in collaborative, deadline-driven environments and enjoy turning ideas into polished, shareable outputs.

Currently pursuing a BA (Hons) in English Language Studies, I continually expand my skills in media, technology, and creative design. I’m adept at translating concepts into compelling storytelling, managing social media, and crafting materials that support organizational goals and audience engagement.

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Language

English
Fluent
Tamil
Fluent
French
Beginner
Sinhala, Sinhalese
Intermediate

Work Experience

Volunteer Translator at Uridu
January 31, 2016 - July 30, 2025
Served as a Volunteer Translator, contributing to language translation efforts to bridge communication gaps and help facilitate cross-cultural understanding.
Freelance Translator (Contract) at Productive Playhouse
October 31, 2024 - July 30, 2025
Worked remotely as a freelance translator, handling various translation projects and ensuring accuracy and cultural sensitivity in all deliverables.
Senior Content Writer at Era Biz Solutions
April 30, 2024 - July 30, 2025
Produced SEO-focused website content and blog posts from the ground up for a software outsourcing company, significantly enhancing the company's online presence and engagement.
Fund Administrator at HSBC
March 31, 2023 - July 30, 2025
Managed fund administration tasks, including client interactions and documentation, ensuring compliance and efficient handling of funds.
Communications Officer at Protecting Environment and Children Everywhere - PEaCE (ECPAT Sri Lanka)
July 31, 2021 - July 30, 2025
Handled internal and external communications, developed content, and supported awareness initiatives for child protection and environmental causes.
Writer and Designer at Self Employed
July 31, 2021 - July 30, 2025
Provided writing and design services independently, including content development, graphic design, and translation for various clients.
Back Office Manager at Jaffna Real Estate, United Kingdom / Sri Lanka
October 31, 2019 - July 30, 2025
Managed back office operations, supporting the real estate business across two countries and ensuring smooth administrative processes.
Information Officer at Protecting Environment and Children Everywhere - PEaCE (ECPAT Sri Lanka)
November 30, 2018 - July 30, 2025
Responsible for managing information systems, data handling, and supporting communications related to child protection activities.
Manager of Operations at Riffler Luxury Yacht Services Pvt. Limited
January 31, 2018 - July 30, 2025
Oversaw daily operations of the yacht services company, coordinating teams and ensuring service quality and customer satisfaction.
Math Tutor at Third Space Global (Pvt) Ltd
November 30, 2017 - July 30, 2025
Tutored students in mathematics, enhancing their understanding and academic performance.
Customer Service Representative at HSBC Global Resourcing
December 31, 2012 - July 30, 2025
Provided customer support, resolving queries and ensuring positive customer experiences.
Customer Service Representative at HSBC
October 31, 2008 - July 30, 2025
Handled customer interactions and service issues, maintaining high standards of customer care.
CUSTOMER SERVICE REPRESENTATIVE at HSBC Global Resourcing
March 1, 2007 - October 1, 2008
Banking operations tasks and call handling.
WRITER, TRANSLATOR AND DESIGNER
December 1, 2014 - December 1, 2020
Provided SEO web content articles, tour write-ups, English/Tamil translation, report writing, project proposal writing, editing, flyer design, presentation design, and artwork services for clients in tourism, non-profit, and other sectors locally and internationally.
ASSOCIATE MATH TUTOR at Third Space Global
May 1, 2017 - November 1, 2017
Tutoring Mathematics to UK primary school students online with audio.
FREELANCE WRITER AND CONSULTANT – CONTRACT at Riffler Cruising
December 1, 2017 - February 1, 2018
Drafted documents, emails, etc. Administrative and legal consultation for a luxury cruising company. Also wrote articles in spare time.
INFORMATION OFFICER at ECPAT Sri Lanka (PEaCE)
March 1, 2018 - September 1, 2018
Designed and translated creative content (leaflets, flyers, banners); wrote and edited reports; drafted project proposals and grant applications; managed social media content; managed information management unit; handled emails and content for communication with local and international NGOs and sponsors.
COMMUNICATIONS OFFICER at ECPAT Sri Lanka (PEaCE)
October 1, 2019 - March 1, 2020
Designed and translated creative content (leaflets, flyers, banners); wrote and edited reports; drafted project proposals and grant applications; managed social media content; oversaw overall communications of the organization.
COMMUNICATIONS OFFICER at ECPAT Sri Lanka (PEaCE)
September 1, 2020 - July 1, 2021
Designed and translated creative content (leaflets, flyers, banners); wrote and edited reports; drafted project proposals and grant applications; managed social media content; handled overall communications of the organization.
FUND ADMINISTRATOR at HSBC Global Resourcing
July 1, 2021 - February 1, 2023
Acted as fund administrator for the securities services in HSBC.
SENIOR WRITER at ERA BIZ SOLUTIONS
March 1, 2023 - April 1, 2024
Created SEO website content, blog posts, social media articles; provided content writing for clients; performed creative copy for advertising; managed social media and overall content for communications.

Education

High School Diploma at Holy Family Convent
January 1, 2004 - December 31, 2006
Diploma of Education at The TEFL Academy
January 11, 2030 - July 30, 2025
GCE A/L at Holy Family Convent, Colombo
January 1, 2006 - December 31, 2006
GCE O/L at Hindu Ladies College, Colombo
January 1, 2003 - December 31, 2003
Certificate in Graphic Design at Flex Graphics
January 1, 2014 - December 31, 2014
Diploma in Automotive Engineering at C & G
January 1, 2014 - December 31, 2014
DMEDX6063: Creative Coding at New York University – NYUx
January 1, 2021 - December 31, 2021
DMEDX6043: Theories of Media and Technology at New York University – NYUx
January 1, 2021 - December 31, 2021
BA (Hons) English Language Studies at Coventry University (accredited)
November 1, 2022 - February 8, 2026

Qualifications

Diploma in Hardware Engineering
June 1, 2009 - June 30, 2009
Toastmasters Level 1
March 1, 2023 - March 31, 2023
Certificate in Business Accounting / CIMA
January 1, 2009 - December 31, 2009
IELTS
January 1, 2014 - December 31, 2014
Certificate in Business Accounting / CIMA
January 1, 2009 - December 31, 2009
Diploma in Automotive Engineering
January 1, 2014 - December 31, 2014
DMEDX6063: Creative Coding
January 1, 2021 - December 31, 2021
DMEDX6043: Theories of Media and Technology
January 1, 2021 - December 31, 2021
BD / Certificate in Graphic Design (Flex Graphics) – A
January 1, 2014 - December 31, 2014
TEFL Level 5 Diploma
June 1, 2024 - March 31, 2025

Industry Experience

Media & Entertainment, Non-Profit Organization, Financial Services, Education, Real Estate & Construction, Software & Internet, Professional Services, Travel & Hospitality