I am a Senior Cloud & DevOps Engineer with 20 years of IT experience spanning infrastructure engineering and more than 7 years delivering AWS/Azure cloud platforms, IaC automation, Kubernetes workloads, and enterprise-scale modernization. I strive for secure, scalable, and observable platforms. I excel at cloud migration, platform engineering, automation, security hardening, observability, and high-availability architectures, delivering measurable improvements in provisioning efficiency, deployment frequency, cloud spend, and compliance posture.

Shivakumar Balraj

I am a Senior Cloud & DevOps Engineer with 20 years of IT experience spanning infrastructure engineering and more than 7 years delivering AWS/Azure cloud platforms, IaC automation, Kubernetes workloads, and enterprise-scale modernization. I strive for secure, scalable, and observable platforms. I excel at cloud migration, platform engineering, automation, security hardening, observability, and high-availability architectures, delivering measurable improvements in provisioning efficiency, deployment frequency, cloud spend, and compliance posture.

Available to hire

I am a Senior Cloud & DevOps Engineer with 20 years of IT experience spanning infrastructure engineering and more than 7 years delivering AWS/Azure cloud platforms, IaC automation, Kubernetes workloads, and enterprise-scale modernization. I strive for secure, scalable, and observable platforms.

I excel at cloud migration, platform engineering, automation, security hardening, observability, and high-availability architectures, delivering measurable improvements in provisioning efficiency, deployment frequency, cloud spend, and compliance posture.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Lead Engineer at HCL Technologies (ING Bank)
August 1, 2024 - Present
Automated Azure provisioning across 200+ regions and 50–80 VMs per region using Terraform, orchestrated via Azure DevOps pipelines. Set up an enterprise-grade AWS Landing Zone enabling secure multi-account provisioning, centralized governance, and integration with IAM Identity Center and Azure Entra ID for SSO. Architected and delivered Terraform-driven AWS platform (EC2, VPC, IAM, EFS, RDS, S3) via Azure DevOps Pipelines. Designed ING’s AWS network architecture—including Transit Gateway, Network Firewall, Direct Connect, VPN, routing, and DNS—to meet banking security and compliance. Automated CyberArk onboarding via REST APIs + Ansible, eliminating manual credential onboarding. Built secure hybrid file transfer automation across Linux/Windows/CIFS, eliminating multiple team involvement. Implemented RedHat IDM (IPA) for KPI-based access control and compliance. Achievements: 70% reduction in provisioning effort; 3x deployment frequency improvement; zerotouch CyberArk onboarding
Senior Cloud/DevOps Engineer at Tata Consultancy Services (Foxtel)
November 1, 2021 - August 1, 2024
Led on-prem → AWS migration, modernized CI/CD, and optimized cloud spend. Implemented CI/CD workflows using CodePipeline, Lambda, API Gateway. Architected end-to-end AWS services (EC2, VPC, ELB, IAM, Route53, S3, EBS, CloudTrail, Image Builder, StackSets, EKSM). Migrated microservices to EKS and managed Kubernetes deployments. Automated cost optimization using Cost Explorer, Compute Optimizer, and Metabase. Automated AMI creation, CIS hardening, EC2 bootstrapping, and observability (Prometheus/Grafana). Built Pacemaker clusters for HA databases.
Cloud Support Engineer (EC2 Linux) at Amazon Web Services
March 1, 2020 - November 1, 2021
Enabled enterprise customers to set up AWS cloud environments across EC2 Linux, networking, storage, IAM, and distributed systems. Provided architecture-aligned guidance for EC2 Linux, VPC security groups, SSH, and performance tuning. Resolved EBS/EFS performance issues, troubleshooted ElastiCache (Redis/Memcached), and guided IAM design for secure access governance. Supported migrations using CloudWatch, CloudTrail, Image Builder, VM Import, CloudEndure. Authored technical docs and led resolution of multi-service high-severity issues.
Consultant at HCL Technologies (ING Bank)
January 1, 2018 - January 1, 2020
Delivered remote Linux infrastructure projects for banking platforms, including HyperV environment setup, OS lifecycle management, patch compliance. Authored best-practice documentation covering OS hardening, patching, and operational troubleshooting.
Senior Software Engineer at Cisco Systems
January 1, 2016 - January 1, 2017
Automated network configuration workflows, containerized applications, built custom OVAs, and supported virtualized environments.
Software Development Specialist at Amdocs
January 1, 2015 - January 1, 2016
Architected telecom billing infrastructure platforms, managed clustering and storage, performed RCA, and automated operational tasks.
Software Dev Staff Engineer at Dell R&D
January 1, 2013 - January 1, 2015
Managed test environments, automated OMSA installation workflows, built RPMs/VIBs, and improved build reliability.
Tech Lead at Aricent Technologies
January 1, 2007 - January 1, 2013
Automated infrastructure provisioning workflows, managed HA Cluster/SAN operations, built custom SOEs, and supported telecom application environments.
Lead Engineer at HCL Technologies
August 1, 2024 - Present
Delivered automated AWS platform and modernized Azure operations for ING Bank via Terraform and Azure DevOps. Automated Azure provisioning across 200+ regions and 50–80 VMs per region. Implemented an enterprise-grade AWS Landing Zone for secure multi-account provisioning with IAM Identity Center and Azure Entra ID SSO. Architected AWS network (Transit Gateway, Network Firewall, Direct Connect, VPN, DNS); automated CyberArk onboarding via REST APIs + Ansible; implemented Red Hat IDM for KPI-based access control. Achievements: 70% provisioning effort reduction; 3x deployment frequency; automated file transfers and auditable processes.
Senior Cloud/DevOps Engineer (Foxtel) at Tata Consultancy Services
November 1, 2021 - August 1, 2024
Led AWS migration and modernized CI/CD for Foxtel. Onprem → AWS migration using CloudFormation/Sceptre; architected end-to-end AWS services; migrated microservices to EKS and managed Kubernetes deployments. Built CI/CD workflows with CodePipeline, Lambda, API Gateway. Implemented cost optimization (Cost Explorer, Compute Optimizer), CIS hardening, automated AMI creation, and observability with Prometheus/Grafana; built Pacemaker clusters for HA database workloads.

Education

Add your educational history here.

Qualifications

M.Sc (IT)
January 11, 2030 - February 8, 2026
Certified Kubernetes Administrator (CKA)
January 11, 2030 - February 8, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 8, 2026
M.Sc (IT)
January 11, 2030 - February 9, 2026
Certified Kubernetes Administrator (CKA)
January 11, 2030 - February 9, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 9, 2026

Industry Experience

Software & Internet, Professional Services, Financial Services, Media & Entertainment, Telecommunications