Motivated sales and service professional with experience in client interaction, service follow-ups, product promotion, and maintaining accurate customer records. Skilled in customer relationship management, communication, and negotiation to ensure satisfaction and retention. Also a freelance digital marketing and creative graphics/video creator, supporting multiple brands with content creation, advanced graphic design, and video editing. Combines marketing campaign support (Google Ads/Meta Ads) with strong documentation and coordination to drive business growth.

SHOBANSUKASH P

Motivated sales and service professional with experience in client interaction, service follow-ups, product promotion, and maintaining accurate customer records. Skilled in customer relationship management, communication, and negotiation to ensure satisfaction and retention. Also a freelance digital marketing and creative graphics/video creator, supporting multiple brands with content creation, advanced graphic design, and video editing. Combines marketing campaign support (Google Ads/Meta Ads) with strong documentation and coordination to drive business growth.

Available to hire

Motivated sales and service professional with experience in client interaction, service follow-ups, product promotion, and maintaining accurate customer records. Skilled in customer relationship management, communication, and negotiation to ensure satisfaction and retention.

Also a freelance digital marketing and creative graphics/video creator, supporting multiple brands with content creation, advanced graphic design, and video editing. Combines marketing campaign support (Google Ads/Meta Ads) with strong documentation and coordination to drive business growth.

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Language

Tamil
Advanced
English
Advanced

Work Experience

at Branding Solution Private Limited – Trichy
December 1, 2022 - January 31, 2024
Interacted with clients to understand requirements and offered suitable service solutions. Supported business development by promoting products and retaining existing clients. Managed customer records, communications, and service follow-ups to maintain service quality. Conducted market and customer research to identify demand and improve service reach. Coordinated with internal teams to ensure timely delivery and customer satisfaction.
Freelancer
January 1, 2022 - Present
Freelance digital marketing and creative content support for 10+ brands. Delivered content creation, advanced graphic design, and video editing. Worked on Google My Business optimization and Google Ads, and supported Meta advertising via Ads Manager.

Education

MBA (Marketing & Finance) - postgraduate (up to 3rd sem) at Chettinad College of Engineering & Technology
January 1, 2022 - July 8, 2026
Bachelor of Arts (History) at Bishop Heber College
January 1, 2020 - January 1, 2024
Higher Secondary Certificate (HSC) at Chettinadu Rani Meyyammai Higher Secondary School
January 1, 2019 - January 1, 2021
SSLC at Tancem Matriculation School
January 1, 2018 - January 1, 2019

Qualifications

Diploma in tourism and travel management
January 11, 2030 - July 8, 2026
Typewriting in English (Senior) and Tamil (Junior)
January 11, 2030 - July 8, 2026
Computer in office automation (government certificate course)
January 11, 2030 - July 8, 2026
Graphic Design and Motion Graphic Course (Photoshop, Illustrator, InDesign, Premier Pro & After Effects)
January 11, 2030 - July 8, 2026
Three months internship training in Digital Marketing
January 11, 2030 - July 8, 2026
1 Year certificate course in Graphic Design (Photoshop, Illustrator, InDesign)
January 11, 2030 - July 8, 2026
1 Year certificate course in Video Editing (Premier Pro & After Effects)
January 11, 2030 - July 8, 2026

Industry Experience

Retail, Consumer Goods, Media & Entertainment, Education, Travel & Hospitality