Sean Patrick Antonio R. Guaño
Available to hire
I am a freelance illustrator who primarily uses Clip Studio Paint, I was a part time illustrator in Mega Cat Studios of 2D assets to be used for various games.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Tagalog
Advanced
Work Experience
Billing and Customer Care Representative for AOL and Wix.com at Telus International Philippines Inc.
August 14, 2019 - July 31, 2023Provided billing support and customer care for AOL and Wix.com customers; resolved inquiries, processed payments, and ensured customer satisfaction.
Customer Care Representative for Capital One at Telus International Philippines Inc.
August 14, 2019 - July 31, 2023Provided customer care for Capital One customers; addressed inquiries, resolved account issues, and supported service requests.
Customer Care Representative for AT&T at Telus International Philippines Inc.
August 14, 2019 - July 31, 2023Handled AT&T customer inquiries; assisted with account management and issue resolution.
Sales Support Staff Distribution Channel at Telus International Philippines Inc.
August 14, 2019 - July 31, 2023Supported distribution channel sales activities; assisted with order processing and customer communications.
Customer Service Representative at SYKES WCC
January 14, 2019 - July 9, 2019Provided customer service and support; handled inquiries and resolved issues to maintain customer satisfaction.
Customer Care Representative at Concentrix Megamall
May 22, 2017 - November 11, 2018Delivered customer support for clients at SM Megamall; address inquiries, resolve issues, and ensure service quality.
Administrative/Management Assistant at Bank of the Philippine Islands
November 16, 2016 - April 22, 2017Administrative support in the Management Department; performed clerical tasks and coordinated department activities.
Stock Clerk at Market Strategic Firm Inc.
February 23, 2015 - July 10, 2015Stock Clerk in Ladies' Shoes Department; managed inventory, merchandising, and display at SM Lucena City.
Kitchen Crew at Jollibee Foods Corporation
October 1, 2011 - March 31, 2012Kitchen crew duties at Pacific Mall, Lucena City; food prep, sanitation, and basic customer service.
Sales Support Staff - Distribution Channel at Telus International Philippines Inc.
August 14, 2019 - July 31, 2023Supported distribution channel sales and customer-facing tasks.
Customer Care / Team Member at SYKES WCC
January 14, 2019 - July 9, 2019Provided customer service support.
Customer Care / Agent at Concentrix Megamall
May 22, 2017 - November 11, 2018Handled customer service tasks for Megamall clients.
Management Department Staff at Bank of the Philippine Islands
November 16, 2016 - April 22, 2017Administrative/management support within the management department.
Education
Bachelor of Science in Business Administration, Major in Marketing Management at Maryhill College, Inc.
January 1, 2010 - January 1, 2014Bachelor of Science in Business Administration, Major in Marketing Management at Maryhill College, Inc.
January 1, 2010 - January 1, 2014Qualifications
Training on Implementing Rules and Regulations RA 9048, 10172
January 31, 2016 - December 25, 2025Training on Civil Registration Law and Procedures
February 6, 2016 - December 25, 2025Character Design Seminars
January 11, 2030 - December 25, 2025Training on Implementing Rules and Regulations RA 9048, 10172
January 11, 2030 - January 27, 2026Training on Civil Registration Law and Procedures
January 11, 2030 - January 27, 2026Industry Experience
Telecommunications, Professional Services, Retail, Financial Services, Software & Internet
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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