Hello, I’m Shubha Sharmal, an administrative and customer service professional with extensive experience handling sales support, invoicing, scheduling, data entry and reporting across banking, insurance and education settings. I excel at delivering tailored solutions to customers, maintaining accurate records, and coordinating with teams to ensure smooth operations. I thrive in fast-paced environments, value confidentiality, and enjoy building long-term relationships with clients. I am seeking full-time or part-time roles in customer services or office administration where I can leverage my experience and grow.

Shubha Sharmal

Hello, I’m Shubha Sharmal, an administrative and customer service professional with extensive experience handling sales support, invoicing, scheduling, data entry and reporting across banking, insurance and education settings. I excel at delivering tailored solutions to customers, maintaining accurate records, and coordinating with teams to ensure smooth operations. I thrive in fast-paced environments, value confidentiality, and enjoy building long-term relationships with clients. I am seeking full-time or part-time roles in customer services or office administration where I can leverage my experience and grow.

Available to hire

Hello, I’m Shubha Sharmal, an administrative and customer service professional with extensive experience handling sales support, invoicing, scheduling, data entry and reporting across banking, insurance and education settings. I excel at delivering tailored solutions to customers, maintaining accurate records, and coordinating with teams to ensure smooth operations.
I thrive in fast-paced environments, value confidentiality, and enjoy building long-term relationships with clients. I am seeking full-time or part-time roles in customer services or office administration where I can leverage my experience and grow.

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Language

English
Advanced

Work Experience

Administration Assistant at The Burnt Elm Public School (Peel District School Board)
October 1, 2023 - October 29, 2025
Assisted school staff in day-to-day administration activities, managed documentation and correspondence, supported scheduling and general clerical tasks, and maintained orderly records to support school operations.
Customer Services Representative at Meridian Credit Union
April 1, 2023 - April 1, 2023
Handled customer queries and grievances, provided customer support and documentation, and contributed to issue resolution in a remote setting.
Administrative Assistant at The Cooperators
August 1, 2022 - August 1, 2022
Answered phone calls, delivered messages to staff, greeted visitors, and maintained filing systems; created and updated databases, analyzed sales data in Excel, and supported department operations; maintained confidentiality.

Education

Post Graduation Diploma in Business Management (PGDBM) at Centre for Management Development, Uttar Pradesh, India
January 11, 2030 - October 29, 2025
Bachelor of Commerce (Honours) at University of Delhi, India
January 11, 2030 - October 29, 2025
MS Excel Training (Online) at The Learning Place, Brampton, Canada
January 11, 2030 - October 29, 2025
Office Administrator Course at The Learning Place, Brampton, Canada
January 11, 2030 - October 29, 2025

Qualifications

MS Excel Training (Online)
January 11, 2030 - October 29, 2025
Office Administrator Course
January 11, 2030 - October 29, 2025

Industry Experience

Education, Financial Services, Professional Services, Other

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