Project Manager at Visible One (Hong Kong) (Remote)

Owned end-to-end delivery of 10+ concurrent digital transformation projects across Singapore and Hong Kong from kick-off and scope definition through sprint execution, go-live, and post-implementation handover. Facilitated Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos; adapted delivery model (full Scrum to hybrid Waterfall) based on client maturity and project context. Served as primary client contact for Tier 1 and Tier 2 portfolio clients by communicating status, risks, and decisions clearly to technical teams and executive stakeholders. Managed project financials, scope changes, and resource allocation while maintaining RAID logs and proactively escalating blockers, reducing project delays by 25% across the portfolio. Delivered across healthcare, education, e-commerce, and professional services with zero escalations and zero rollbacks; led post-implementation reviews and captured lessons learned for continuous improvement.

Visible One One Project Manager at Visible One One (Hong Kong) (Remote)

Owned end-to-end delivery of 10+ concurrent digital transformation projects across Singapore and Hong Kong, from kickoff and scope definition through sprint execution, go-live, and post-implementation handover. Facilitated Agile ceremonies (sprint planning, daily stand-ups, retrospectives, demos) and adapted the delivery model (full Scrum to hybrid Waterfall) to match client maturity and project context. Acted as primary client contact for Tier 1 and 2 portfolio clients by communicating project status, risks, and decisions clearly to technical teams and executive stakeholders. Managed project finances, scope changes, and resource allocation while maintaining RAIDs and proactively escalating blockers, reducing project delays by 25% across the portfolio. Delivered across healthcare, education, e-commerce, and professional services with zero escalations and zero rollbacks; led post-implementation reviews and captured lessons learned for continuous improvement. Promoted to Project Manager

Project Manager at Via bells (Singapore) (Freelance)

Delivered insurance claims process transformation for Prudential Insurance and SIM (financial services). Coordinated stakeholder alignment, UAT activities, issue tracking, and operational delivery execution. Supported project workflows via Asana, providing structured status reporting to both corporate (Prudential) and academic (SIM) stakeholders throughout delivery.

Project Manager at ViaBells (Singapore) (Freelance)

Delivered an insurance claims process transformation for Prudential Insurance and SIM (financial services sector). Coordinated stakeholder alignment, UAT activities, issue tracking, and operational delivery execution. Supported project workflows via Asana, providing structured status reporting to corporate (Prudential) and academic (SIM) stakeholders throughout delivery.

Senior System Analyst at Librasun Solutions (Singapore) (Remote)

Led ERP-to-MIS digital transformation projects for logistics and supply chain clients across Singapore and Malaysia, managing the full SDLC from scope definition and requirement gathering through deployment and post-implementation review. Recovered a high-risk transformation program by resolving 100+ backlog issues, strengthening processes, and rebuilding stakeholder confidence. Oversaw scope, budget, and resource plans; achieved 100% data integrity and zero critical go-live failures across all migration workstreams. Conducted change management and user training sessions to support post-implementation adoption; promoted internally within 6 months to accelerate timelines.

Senior System Analyst at Librasun Solution (Singapore) (Remote)

Led ERP-to-MIS digital transformation projects for logistics and supply chain clients across Singapore and Malaysia, managing the full SDLC from scope definition and requirements gathering through deployment and post-implementation review. Recovered a high-risk transformation project by resolving 100+ backlog issues, strengthening processes, and rebuilding stakeholder confidence. Oversaw scope, budget, and resource plans; achieved 100% data integrity and zero critical go-live failures across all migration workstreams. Conducted change management and user training sessions to support post-implementation adoption; promoted within 6 months to accelerate timelines.

Finance and Admin Assistant at British Chamber of Commerce Myanmar (Yangon, Myanmar)

Supported finance and administration operations including financial documentation, departmental reporting, and member engagement coordination with accuracy and confidentiality under CEO supervision.