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My name is Shorouq, a media student and creative designer from Palestine. I am passionate about digital content creation, photography, video editing, and field production. I have professional experience in customer service and visual storytelling. What sets me apart is my creativity, attention to detail, and ability to translate ideas into impactful visual content. I am dedicated to producing high-quality work that reflects both professionalism and innovation. ⸻ Employment and Project Experience Customer Service Representative – Excel Language January 2021 – December 2023 Photography & Video Editing Projects – Freelance 2023 – Present Field Production & Photography Projects – University Media Team 2024 – Present…My name is Shorouq, a media student and creative designer from Palestine. I am passionate about digital content creation, photography, video editing, and field production. I have professional experience in customer service and visual storytelling. What sets me apart is my creativity, attention to detail, and ability to translate ideas into impactful visual content. I am dedicated to producing high-quality work that reflects both professionalism and innovation. ⸻ Employment and Project Experience Customer Service Representative – Excel Language January 2021 – December 2023 Photography & Video Editing Projects – Freelance 2023 – Present Field Production & Photography Projects – University Media Team 2024 – Present

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My name is Shorouq, a media student and creative designer from Palestine. I am passionate about digital content creation, photography, video editing, and field production. I have professional experience in customer service and visual storytelling. What sets me apart is my creativity, attention to detail, and ability to translate ideas into impactful visual content. I am dedicated to producing high-quality work that reflects both professionalism and innovation. ⸻ Employment and Project Experience Customer Service Representative – Excel Language January 2021 – December 2023 Photography & Video Editing Projects – Freelance 2023 – Present Field Production & Photography Projects – University Media Team 2024 – Present…My name is Shorouq, a media student and creative designer from Palestine. I am passionate about digital content creation, photography, video editing, and field production. I have professional experience in customer service and visual storytelling. What sets me apart is my creativity, attention to detail, and ability to translate ideas into impactful visual content. I am dedicated to producing high-quality work that reflects both professionalism and innovation. ⸻ Employment and Project Experience Customer Service Representative – Excel Language January 2021 – December 2023 Photography & Video Editing Projects – Freelance 2023 – Present Field Production & Photography Projects – University Media Team 2024 – Present

Available to hire

My name is Shorouq, a media student and creative designer from Palestine. I am passionate about digital content creation, photography, video editing, and field production. I have professional experience in customer service and visual storytelling. What sets me apart is my creativity, attention to detail, and ability to translate ideas into impactful visual content. I am dedicated to producing high-quality work that reflects both professionalism and innovation.

⸻

Employment and Project Experience
Customer Service Representative – Excel Language
January 2021 – December 2023

Photography & Video Editing Projects – Freelance
2023 – Present

Field Production & Photography Projects – University Media Team
2024 – Present

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Arabic

Fluent

English

Fluent

Work Experience

Public Relations Intern at University

September 12, 2024 - December 11, 2025

Assisted in organizing and coordinating university events and campaigns. • Communicated professionally with students, staff, and external partners. • Supported the PR team in preparing announcements, newsletters, and promotional materials. • Gained practical experience in public relations, event coordination, and professional communication.

Editing videos at Freelancer

September 30, 2021 - October 8, 2025

Edited and produced high-quality videos for clients. • Created visually engaging stories with smooth transitions, effects, and sound design. • Translated clients’ ideas into polished video content that meets project goals. • Ensured consistency in style, pacing, and branding across all projects.

Customer service at English language

January 7, 2021 - December 1, 2023

• Provided professional support to clients and handled their inquiries efficiently. • Developed strong communication and problem-solving skills. • Ensured customer satisfaction by offering clear solutions and a positive experience. • Maintained accurate records and collaborated with the team to improve service quality.