Available to hire
I am a Product / UX Designer focused on simplifying complex workflows and turning fragmented processes into clear, structured, decision-driven experiences that work in real-world constraints. I’ve contributed to ecosystems with 2M+ devices across 40+ markets and have a track record of enabling reliable self-service diagnostics.
I bring strong skills in interaction design, information architecture, and cross-functional collaboration, backed by a solid foundation in visual execution and usability. I thrive on building scalable design systems and guiding teams from concept through production.
Experience Level
Expert
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Intermediate
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Intermediate
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Intermediate
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Work Experience
UX Designer at FINRA
February 1, 2024 - September 1, 2024Conducted heuristic evaluation and UX audits across a complex, content-heavy financial system, identifying 20+ usability issues affecting navigation, information hierarchy, and accessibility. Delivered structured recommendations to improve information architecture, WCAG alignment, and content discoverability, enabling more efficient access to regulatory information.
UX Designer at Shanghai Aoqi Enterprise Management Consulting Co., Ltd.
June 1, 2025 - August 1, 2025Designed 20+ screens and led the redesign of 40+ pages for enterprise after-sales platforms (Chervon, Devon), improving information architecture, navigation clarity, and interaction consistency across complex service workflows. Introduced structured features and reorganized access to product knowledge and support resources, reducing friction in internal and service-related use cases. Informed design decisions through UX audits and competitive analysis, and collaborated with engineers to support implementation and iteration.
UX Designer at Minumatch
July 1, 2025 - PresentLed the end-to-end design of a 0 →1 marketing website as the sole designer, transforming an abstract product concept into a clear, structured, launch-ready user experience. Defined information architecture and content strategy to clarify product positioning and reduce messaging ambiguity. Designed cohesive UI, interaction patterns, and visual identity across marketing touchpoints, and collaborated with stakeholders to deliver production-ready designs for launch.
UX Designer at Hartford HealthCare
September 1, 2025 - November 1, 2025Identified critical gaps in fragmented healthcare journeys through mixed-method research (112 surveys, 11 interviews), reframing the problem from episodic care to continuous engagement. Designed a membership-based service system spanning 8+ workflows across 5+ touchpoints, enabling more connected experiences between clinical care and daily wellness. Aligned stakeholders on a long-term service vision through service blueprints and interactive prototypes.
UX Designer at Nothing
November 1, 2025 - December 1, 2025Redesigned a 50+ step after-sales diagnostic workflow for Nothing’s global ecosystem (2M+ devices across 40+ markets), transforming fragmented troubleshooting into a structured, decision-driven system that improved usability and enabled reliable self-service diagnostics in high-friction scenarios. Defined system-level interaction logic, feedback patterns, and edge-case handling in collaboration with PM, engineering, and QA, ensuring scalability and a successful production rollout. Synthesized insights from 60+ motion patterns to inform interaction behaviors and feedback design, strengthening consistency and clarity across complex diagnostic flows.
Education
MFA at Savannah College of Art and Design
September 1, 2020 - June 1, 2024BFA Digital Media Art at Zhejiang Normal University
September 1, 2024 - April 6, 2026Qualifications
IN DIGO 2026 Silver Winner in UX, Interface & Navigation for Digital Design
January 11, 2030 - April 6, 2026The Rookies Awards 2025 - Web & App Design IDA 2025 Honorable Mention
January 11, 2030 - April 6, 2026Industry Experience
Software & Internet, Healthcare, Professional Services, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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