Available to hire
Hi, I’m Shweta Rai, a passionate and versatile voice over artist with a strong command of voice modulation, diction, and emotion. Trained at Delhi Film Institute, I deliver impactful voiceovers for YouTube channels, advertisements, and short stories, with fluency in Hindi, English, and Bhojpuri. I enjoy bringing characters and messages to life through flexible tonal range and authentic delivery.
I’m eager to lend my voice to diverse projects in entertainment, education, and advertising, and I also offer content writing, transcription, annotation, and AI voice trainer work. Based in Ghaziabad, I collaborate remotely with scriptwriters, video editors, and producers to create clear, high-quality audio outputs.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Hindi
Fluent
English
Fluent
Work Experience
AI Voice Trainer – Hindi at Lingo Tribe
June 1, 2025 - PresentTrain and fine-tune AI voice models by recording natural, clear, and contextually accurate Hindi speech. Review, correct, and annotate audio data to improve AI pronunciation, intonation, and linguistic accuracy. Collaborate with engineers and linguists to enhance the effectiveness and cultural relevance of voice-based AI systems. Maintain audio quality standards and ensure consistency across large datasets used for machine learning training.
Voice Over Artist at Freelance
January 1, 2023 - PresentDelivered engaging voiceovers for YouTube channels, specializing in spirituality, motivational content, and narrative storytelling. Provided voiceovers for advertisements and promotional content for small businesses and digital campaigns. Voiced short films and audio stories, demonstrating versatility across various vocal tones and emotions. Collaborated remotely with scriptwriters, video editors, and producers to ensure clear, high-quality audio outputs. Served as a narrator for audiobooks and e-learning modules, maintaining consistency and clarity throughout projects.
Group Customer Relations Manager | Sales Quality Manager | Customer Relations Manager | Customer Relations Executive at Renault | Honda | Bharat Benz | Mahindra | Toyota | Tata Motors – Dealership Networks
December 31, 2023 - July 11, 2025Over 17 years of progressive experience in customer relationship management and sales quality across leading automotive brands. Held key roles at multiple dealerships, overseeing customer satisfaction, team training, complaint resolution, and service process improvement. Consistently ensured high levels of customer retention and loyalty through proactive service and operational excellence. Played a vital role in driving customer-centric culture and aligning dealership operations with OEM quality standards. Prepared and delivered presentations, created PowerPoint decks, managed customer interactions, generated reports, conducted team training, monitored escalations, managed complaint resolution, analyzed root causes, conducted process audits, and developed improvement strategies.
Back-End Executive at Cipla Ltd
December 31, 2006 - July 11, 2025Internship in Modern Office Management & Secretarial Practice at U.P. Jal Nigam
December 31, 2005 - July 11, 2025Group Customer Relations Manager / Sales Quality Manager / Customer Relations Manager / Customer Relations Executive at Renault; Honda; Bharat Benz; Mahindra; Toyota; Tata Motors – Dealership Networks
December 31, 2023 - October 12, 2025Led customer relationship management across multiple dealership brands, driving customer satisfaction, loyalty, and service quality; delivered team training, complaint resolution, process audits, and performance reporting.
Back-End Executive at Cipla Ltd
December 31, 2006 - October 12, 2025Back-end operations support, ensuring data integrity and coordinating with cross-functional teams.
Intern - Modern Office Management & Secretarial Practice at U.P. Jal Nigam
December 31, 2005 - October 12, 2025Internship focusing on modern office management and secretarial practices; supported administrative tasks and document handling.
Voice Actor at Freelance (Remote)
January 1, 2023 - PresentDelivered voiceovers for YouTube channels, advertisements, short films, and e-learning modules; collaborated remotely with scriptwriters, editors, and producers to ensure clear, high-quality audio outputs.
AI Voice Trainer / Transcription Specialist at Remote Babel Audio; Uber AI; Alignerr; Lingo Tribe
January 1, 2023 - PresentTrained and fine-tuned AI voice models by recording natural, clear Hindi speech; transcribed Hindi audio and annotated data to improve pronunciation and linguistic accuracy; collaborated with engineers and linguists to enhance AI systems.
Voice Over Artist at Freelance (Remote)
January 1, 2023 - PresentDelivered engaging voiceovers for YouTube channels, specializing in spirituality, motivation, and storytelling; provided voiceovers for advertisements and promotional content; voiced short films and audio stories; collaborated remotely with scriptwriters, video editors, and producers; served as a narrator for audiobooks and e-learning modules.
Group Customer Relations Manager / Sales Quality Manager / Customer Relations Manager / Customer Relations Executive at Renault; Honda; Bharat Benz; Mahindra; Toyota; Tata Motors – Dealership Networks
January 1, 2023 - October 12, 2025Over 17 years in customer relationship management and sales quality across leading automotive brands; led customer satisfaction initiatives, team training, complaint resolution, service process improvements; drove customer-centric culture; prepared and delivered presentations; managed customer interactions; generated reports; conducted training; monitored follow-up and escalation; analyzed root causes and implemented corrective actions; conducted process audits and improvements.
Back-End Executive at Cipla Ltd
January 1, 2006 - October 12, 2025Performed backend administrative and operational tasks; supported daily workflows in a pharmaceutical backend environment.
Intern at U.P. Jal Nigam
January 1, 2005 - October 12, 2025Modern Office Management & Secretarial Practice internship.
Voice Actor at Freelance (Remote)
January 1, 2023 - PresentDelivered voiceovers for YouTube channels, advertisements, short films, and audio stories; narrated e-learning modules; collaborated remotely with scriptwriters, editors, and producers; contributed to AI voice training datasets with clear, contextually accurate Hindi speech.
Group Customer Relations Manager / Sales Quality Manager / Customer Relations Manager / Customer Relations Executive at Renault, Honda, Bharat Benz, Mahindra, Toyota, Tata Motors – Dealership Networks
January 1, 2023 - October 12, 2025Led customer relationship management and sales quality across multiple automotive brands. Implemented service processes, trained teams, managed escalations, and drove customer satisfaction and loyalty. Generated reports, conducted audits, and improved SOP adherence.
Back-End Executive at Cipla Ltd
January 1, 2006 - October 12, 2025Back-End Executive role (details not provided in resume).
Intern at U.P. Jal Nigam
January 1, 2005 - October 12, 2025Internship in Modern Office Management & Secretarial Practice.
Voice Over Artist at Freelance / Remote
January 1, 2023 - PresentDelivered engaging voiceovers for YouTube channels, advertisements, short stories, and e-learning content; specialized in spirituality, motivation, and narrative storytelling; languages: Hindi, English, Bhojpuri.
Group Customer Relations Manager / Sales Quality Manager / Customer Relations Manager / Customer Relations Executive at Renault, Honda, Bharat Benz, Mahindra, Toyota, Tata Motors – Dealership Networks
January 1, 2023 - October 12, 2025Over 17 years in customer relationship management and sales quality; led customer satisfaction initiatives, team training, complaint resolution, and process improvements; achieved high customer retention and delivered management reporting.
Back-End Executive at Cipla Ltd
January 1, 2006 - October 12, 2025Back-End Administrative support position.
Intern / Office Management & Secretarial Practice at U.P. Jal Nigam
January 1, 2005 - October 12, 2025Internship in Modern Office Management & Secretarial Practice.
Education
Bachelor of Education at C.C.S. University, Meerut
January 1, 2014 - December 31, 2014Master of Commerce at C.C.S. University, Meerut
January 1, 2006 - December 31, 2006Bachelor of Commerce at C.C.S. University, Meerut
January 1, 2004 - December 31, 2004Senior Secondary (12th) at U.P. Board
January 1, 2001 - December 31, 2001Secondary (10th) at U.P. Board
January 1, 1999 - December 31, 1999Voice Over & Dubbing Certification at Delhi Film Institute, New Delhi
January 1, 2023 - October 12, 2025Bachelor of Education (B.Ed.) at C.C.S. University, Meerut
January 1, 2014 - October 12, 2025Master of Commerce (M.Com.) at C.C.S. University, Meerut
January 1, 2006 - October 12, 2025Bachelor of Commerce (B.Com.) at C.C.S. University, Meerut
January 1, 2004 - October 12, 2025Diploma in Modern Office Management & Secretarial Practice at S.J.M. Polytechnic, Ghaziabad
January 1, 2003 - October 12, 2025Senior Secondary (12th) at U.P. Board
January 1, 2001 - October 12, 2025Secondary (10th) at U.P. Board
January 1, 1999 - October 12, 2025Voice Over & Dubbing Certification at Delhi Film Institute, New Delhi
January 1, 2023 - October 12, 2025Bachelor of Education (B.Ed.) at C.C.S. University, Meerut
January 11, 2030 - January 1, 2014Master of Commerce (M.Com.) at C.C.S. University, Meerut
January 11, 2030 - January 1, 2006Bachelor of Commerce (B.Com.) at C.C.S. University, Meerut
January 11, 2030 - January 1, 2004Diploma in Modern Office Management & Secretarial Practice at S.J.M. Polytechnic, Ghaziabad
January 11, 2030 - January 1, 2003Senior Secondary (12th) at U.P. Board
January 11, 2030 - January 1, 2001Secondary (10th) at U.P. Board
January 11, 2030 - January 1, 1999Voice Over & Dubbing Certification at Delhi Film Institute, New Delhi
January 1, 2023 - December 31, 2023B.Ed. at C.C.S. University, Meerut
January 1, 2014 - December 31, 2014M.Com. at C.C.S. University, Meerut
January 1, 2006 - December 31, 2006B.Com. at C.C.S. University, Meerut
January 1, 2004 - December 31, 2004Diploma in Modern Office Management & Secretarial Practice at S.J.M. Polytechnic, Ghaziabad
January 1, 2003 - December 31, 2003Senior Secondary (12th) at U.P. Board
January 1, 2001 - December 31, 2001Secondary (10th) at U.P. Board
January 1, 1999 - December 31, 1999Voice Over & Dubbing Certification at Delhi Film Institute, New Delhi
January 1, 2023 - January 1, 2023Bachelor of Education (B.Ed.) at C.C.S. University, Meerut
January 11, 2030 - January 1, 2014Master of Commerce (M.Com.) at C.C.S. University, Meerut
January 11, 2030 - January 1, 2006Bachelor of Commerce (B.Com.) at C.C.S. University, Meerut
January 11, 2030 - January 1, 2004Diploma in Modern Office Management & Secretarial Practice at S.J.M. Polytechnic, Ghaziabad
January 11, 2030 - January 1, 2003Senior Secondary (12th) at U.P. Board
January 11, 2030 - January 1, 2001Secondary (10th) at U.P. Board
January 11, 2030 - January 1, 1999Qualifications
Voice Over & Dubbing Certification
January 1, 2023 - December 31, 2023Voice Over & Dubbing Certification
January 1, 2023 - October 12, 2025Voice Over & Dubbing Certification
January 1, 2023 - October 12, 2025Voice Over & Dubbing Certification
January 1, 2023 - December 31, 2023Care Excellence Club – Customer Satisfaction Award
October 1, 2020 - October 12, 2025Renault Star – Q4 2020
December 1, 2020 - October 12, 2025Care Excellence Club – Complaint Management Award
April 1, 2021 - October 12, 2025Industry Experience
Media & Entertainment, Education, Consumer Goods, Transportation & Logistics, Professional Services, Retail, Other, Manufacturing
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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