Hi, I’m Siby Mathew, a customer service and operations professional with a strong focus on billing administration, compliance-focused content review, and process accuracy. I thrive in fast-paced environments, handling complex information, resolving issues, and delivering high-quality service. I have hands-on experience with SAP for billing adjustments and Excel for data organisation, charts, and reporting, which helps me drive accurate outcomes and customer satisfaction. Known for attention to detail, reliability, and a commitment to continuous learning, I collaborate effectively with cross-functional teams to improve processes and ensure compliance with quality standards. I value confidentiality and strive to maintain the highest standards of service delivery while adapting to evolving systems and regulatory requirements.…Hi, I’m Siby Mathew, a customer service and operations professional with a strong focus on billing administration, compliance-focused content review, and process accuracy. I thrive in fast-paced environments, handling complex information, resolving issues, and delivering high-quality service. I have hands-on experience with SAP for billing adjustments and Excel for data organisation, charts, and reporting, which helps me drive accurate outcomes and customer satisfaction. Known for attention to detail, reliability, and a commitment to continuous learning, I collaborate effectively with cross-functional teams to improve processes and ensure compliance with quality standards. I value confidentiality and strive to maintain the highest standards of service delivery while adapting to evolving systems and regulatory requirements.WWWW…