I am Silvia, a customer service and academic support professional transitioning toward QA testing, data labeling, and AI-related projects. I have hands-on experience with CRM platforms (HubSpot, Zoho), technical tooling (Visual Studio Code, Canva), and a proactive, learner-focused mindset that thrives in collaborative environments. I am motivated to contribute to QA, data annotation, and project teams by bridging communication and technical skills to improve processes and outcomes. I enjoy working with students and teams to drive quality, efficiency, and effective storytelling across digital projects.…I am Silvia, a customer service and academic support professional transitioning toward QA testing, data labeling, and AI-related projects. I have hands-on experience with CRM platforms (HubSpot, Zoho), technical tooling (Visual Studio Code, Canva), and a proactive, learner-focused mindset that thrives in collaborative environments. I am motivated to contribute to QA, data annotation, and project teams by bridging communication and technical skills to improve processes and outcomes. I enjoy working with students and teams to drive quality, efficiency, and effective storytelling across digital projects.WWWW…