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I'm a dynamic compliance professional with a proven track record in the gambling industry, adept at regulatory oversight and cross-cultural communication. I've built strong policies and led compliance initiatives, solving complex problems under pressure and driving notable improvements in regulatory adherence and training development.…

Simona Ilie

Data Analyst, Project Manager, Content Creator, +2

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I'm a dynamic compliance professional with a proven track record in the gambling industry, adept at regulatory oversight and cross-cultural communication. I've built strong policies and led compliance initiatives, solving complex problems under pressure and driving notable improvements in regulatory adherence and training development.…

Available to hire

I’m a dynamic compliance professional with a proven track record in the gambling industry, adept at regulatory oversight and cross-cultural communication. I’ve built strong policies and led compliance initiatives, solving complex problems under pressure and driving notable improvements in regulatory adherence and training development.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Romanian, Moldavian, Moldovan

Advanced

Work Experience

Compliance Coordinator at Automated Online Marketing

October 9, 2023 - Present

Identify, assess, and mitigate regulatory compliance risks; draft internal policies and procedures aligned with Gaming Regulations; conduct regulatory checks; monitor framework developments; prepare compliance assessments for senior management; ensure remote gaming compliance; support stakeholder management and supplier onboarding; track AML/CFT changes; assist license applications and lifecycle management; lead and train team members; communicate regulatory updates to regulators and senior management.

Chargeback Officer at ChargebackHelp

September 12, 2021 - May 10, 2021

Analyze each fraud case to determine dispute validity; act as intermediary between merchants, issuing banks, acquirers and merchants; prevent chargebacks by validating disputes and issuing refunds; manage fraud alerts system to create a time window for merchants to resolve issues, initiating refunds when appropriate.

Compliance Officer at International Online Solutions

May 11, 2021 - October 6, 2023

Monitor regulatory developments and develop AML/CFT policies; perform compliance assessments and present findings to senior management; conduct KYC for supplier onboarding; ensure documentation accuracy; review supplier onboarding agreements; negotiate fees with payment providers; identify regulatory changes; assist in license applications and lifecycle tasks; submit SARs as required; manage website compliance and reporting.

Senior Financial Analyst (Risk/Fraud) at Titanium Technologies

October 17, 2019 - September 10, 2021

Handle reports and analyze customer transactions to identify and investigate suspicious activity; review and research evidence and fraud patterns; recommend actions to safeguard the business; differentiate false positives from genuine risk; process refunds/voids; audit gameplay activity to detect bonuses abuse; perform KYC/CDD/EDD checks and monitor account history.

Travel Ticketing Agent at Esky Travel Search

September 6, 2015 - October 14, 2019

Process tickets, analyze fares, and develop tourist packages using internal databases and GDS (Worldspan, Amadeus, Sabre); issue/reissue/refund tickets; manage ancillary services; assist front office with customer service related to reservations.

Check-in Agent at Blue Air Company

August 21, 2014 - September 3, 2015

Process passenger information per travel conditions via SITA; verify passenger documents; manage baggage; execute boarding procedures.

Reviewer at Omniasig Vienna Insurance Group

September 19, 2012 - August 17, 2014

Evaluate insurance forms to indicate repair costs and recommendations; estimate parts and labour costs; register invoices in damage records; handle VAT refunds; manage protocol via Excel, INSIS and CLAIM; forward to leasing companies.