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I’m an IT Support Specialist and Web Designer based in Lagos, Nigeria, with a B.Sc. in Computer Science and hands-on experience supporting day-to-day computer systems, resolving hardware and software issues, and helping users work smoothly. I’m comfortable troubleshooting Windows/Microsoft Office problems, maintaining office digital tools, and providing clear technical guidance when challenges come up. I also design and maintain professional business websites—building and updating multiple sites using Wix and related web technologies—while keeping them user-friendly and functional. In addition, I bring strong customer support and operations experience from roles where I managed inquiries, handled complaints professionally, and coordinated logistics to meet timelines and service expectations.…I’m an IT Support Specialist and Web Designer based in Lagos, Nigeria, with a B.Sc. in Computer Science and hands-on experience supporting day-to-day computer systems, resolving hardware and software issues, and helping users work smoothly. I’m comfortable troubleshooting Windows/Microsoft Office problems, maintaining office digital tools, and providing clear technical guidance when challenges come up. I also design and maintain professional business websites—building and updating multiple sites using Wix and related web technologies—while keeping them user-friendly and functional. In addition, I bring strong customer support and operations experience from roles where I managed inquiries, handled complaints professionally, and coordinated logistics to meet timelines and service expectations.

OGBU EBUBECHUKWU PAULMIKI

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I’m an IT Support Specialist and Web Designer based in Lagos, Nigeria, with a B.Sc. in Computer Science and hands-on experience supporting day-to-day computer systems, resolving hardware and software issues, and helping users work smoothly. I’m comfortable troubleshooting Windows/Microsoft Office problems, maintaining office digital tools, and providing clear technical guidance when challenges come up. I also design and maintain professional business websites—building and updating multiple sites using Wix and related web technologies—while keeping them user-friendly and functional. In addition, I bring strong customer support and operations experience from roles where I managed inquiries, handled complaints professionally, and coordinated logistics to meet timelines and service expectations.…I’m an IT Support Specialist and Web Designer based in Lagos, Nigeria, with a B.Sc. in Computer Science and hands-on experience supporting day-to-day computer systems, resolving hardware and software issues, and helping users work smoothly. I’m comfortable troubleshooting Windows/Microsoft Office problems, maintaining office digital tools, and providing clear technical guidance when challenges come up. I also design and maintain professional business websites—building and updating multiple sites using Wix and related web technologies—while keeping them user-friendly and functional. In addition, I bring strong customer support and operations experience from roles where I managed inquiries, handled complaints professionally, and coordinated logistics to meet timelines and service expectations.

Available to hire

I’m an IT Support Specialist and Web Designer based in Lagos, Nigeria, with a B.Sc. in Computer Science and hands-on experience supporting day-to-day computer systems, resolving hardware and software issues, and helping users work smoothly. I’m comfortable troubleshooting Windows/Microsoft Office problems, maintaining office digital tools, and providing clear technical guidance when challenges come up.

I also design and maintain professional business websites—building and updating multiple sites using Wix and related web technologies—while keeping them user-friendly and functional. In addition, I bring strong customer support and operations experience from roles where I managed inquiries, handled complaints professionally, and coordinated logistics to meet timelines and service expectations.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

Work Experience

Web Designer & IT Support Specialist at Markjoe4creed Nig. Ltd

October 1, 2025 - Present

Provide day-to-day IT support and technical assistance to staff and users. Diagnose and resolve hardware, software, and general computer system issues. Design, develop, update, and maintain company and business websites, including building and maintaining multiple sites using Wix. Support the smooth operation of office computer systems and digital tools, provide technical guidance for troubleshooting and system maintenance, and ensure websites remain functional, updated, user-friendly, and professionally presented.

Customer Support Manager at Markjoe4creed Nig. Ltd

May 29, 2025 - September 30, 2025

Managed customer support activities and ensured timely responses to inquiries and concerns. Served as a key point of contact between customers and the organization, resolved complaints professionally while maintaining high service standards, and monitored customer interactions to improve customer satisfaction. Coordinated follow-up and communication with customers and worked with internal teams to ensure customer issues were addressed efficiently.

Web Designer / IT Support Specialist at Markjoe4creed Nig. Ltd

May 1, 2025 - Present

Designed and maintained company websites using Wix Website Builder. Managed hardware and IT infrastructure support within the organization. Supported internal communications and employee relations initiatives. Contributed to digital marketing and automation projects.

Logistics Manager at Markjoe4creed Nig. Ltd

February 1, 2025 - May 12, 2025

Coordinated logistics activities to support efficient movement and delivery of goods and services. Assisted with planning, organizing, and monitoring logistics operations, and coordinated schedules, deliveries, supplies, and operational requirements. Maintained communication with relevant stakeholders, supported operational planning, and helped ensure logistics activities were completed efficiently within required timelines.

Web Designer at Sinclair Tech

July 10, 2024 - April 2, 2025

Creation and Designing of websites for the company

Sales Representative at Best Choice Shopping Center

January 1, 2023 - December 31, 2024

Provided customer service and assisted customers with product selection and purchasing decisions. Processed customer transactions using Point-of-Sale systems and contributed to sales performance and customer satisfaction. Recognized as Best Staff for six consecutive months and maintained positive customer relationships in a professional retail environment.

Computer Hardware Technician at Infinite Computers

January 1, 2018 - December 31, 2021

Installed, repaired, maintained, and troubleshot computer systems and hardware components. Diagnosed and resolved a wide range of hardware and software issues, including system installations, maintenance, upgrades, and troubleshooting. Successfully repaired and serviced more than 30 computer systems and provided technical support and guidance to customers.