Venue Operations Manager at Caribbean Premier League/Saint Lucia Kings

Managed events planning and progress via weekly meetings; provided weekly progress updates to stakeholders, flagged issues and recommended solutions; managed tournament logistics on the island; coordinated safety with Security, the RSLPF, Fire Prevention and Medical Departments; reviewed stadium agreements and engaged owners early to ensure the stadium is fit for purpose; collaborated with department heads to ensure smooth operations; managed supplier payments.

Venue Operations Manager at Caribbean Premier League/Saint Lucia Kings

Managed events planning and deliverables through weekly meetings; provided weekly updates to stakeholders on progress and flagged issues with proposed solutions. Managed logistics for the tournament on the island and collaborated with Security, RSLPF, Fire Prevention and Medical Departments to ensure safety for players and patrons. Reviewed stadium agreements and engaged owners early to ensure suitability and standards. Liaised with department heads to ensure smooth operation and managed all supplier payments.

Venue Operations Manager at Caribbean Premier League / Saint Lucia Kings

Managed events planning and deliverables through weekly meetings; provided weekly updates to stakeholders, flagging issues and recommending solutions; managed tournament logistics on the island; worked with Security, RSLPF, Fire Prevention and Medical Departments to ensure safety; reviewed stadium agreements to ensure fit-for-purpose facilities; liaised with department heads to ensure smooth operations during games; managed supplier payments.

Digital Marketing Specialist at Caribbean Ideas Synapse

Created monthly social media calendars for clients; scheduled content across Facebook, Instagram, Google, and LinkedIn; contributed to planning and execution of client campaigns including paid advertising, monitoring, optimizations, and testing; developed social media strategies; performed social media community management; liaised with graphic designers and account executives; prepared analytical reports with insights and recommendations to improve KPIs; kept abreast of digital marketing trends.

Digital Marketing Specialist at Caribbean Ideas Synapse

Created monthly social media calendars for various clients; scheduled and monitored content across Facebook, Instagram, Google, and LinkedIn; contributed to planning and execution of client campaigns including paid advertising, monitoring, optimization, and testing. Developed social media strategies across multiple industries and performed community management. Collaborated with designers and account executives to meet client objectives and produced analytical reports with insights and recommendations to improve KPIs.

Digital Marketing Specialist at Caribbean Ideas Synapse

Created monthly social media calendars for diverse clients; scheduled and monitored content across Facebook, Instagram, Google, and LinkedIn; contributed to planning and execution of client campaigns including paid advertising, monitoring, optimizations, and testing; developed social media strategies; managed community engagement; collaborated with graphic designers and account executives; prepared analytical reports with insights and recommendations; stayed current on digital marketing trends.

General Manager at Sonix Logistics Ltd.

Developed and implemented the company's strategic plan; established and optimized processes to drive growth and productivity; built partnerships with internal and external stakeholders; developed KPIs, tracked performance, and provided training; defined and optimized operations by analyzing variances, negotiated contracts, and adopting new methods to enhance efficiencies; created the marketing plan and oversaw overall management.

General Manager at Sonix Logistics Ltd.

Developed and implemented the strategic plan for the company, established and optimized processes to increase growth and productivity, and built partnerships with internal and external stakeholders. Developed KPIs, tracked performance, and provided training opportunities for team members. Defined and optimized operations by analyzing variances, negotiating contracts, and adopting new methods to enhance efficiencies. Created the marketing plan for the company and oversaw overall management of the organization.

General Manager at Sonix Logistics Ltd.

Developed and implemented the strategic plan for the company, established and optimized processes to drive growth and productivity, built partnerships with internal and external stakeholders, developed KPIs and training opportunities for team members, defined and optimized operations by analyzing variances and negotiating contracts, and created the marketing plan while overseeing overall company management.

General Manager at eZone St. Lucia Ltd.

Developed and executed strategic sales & marketing plan; expanded the company by opening a new branch; increased sales by over 50% within 12 months; implemented methods to recoup 25% receivables in 4 months; built partnerships with internal and external stakeholders in a highly competitive market; managed a team of 6; established KPIs, tracked performance, provided training, and increased productivity; optimized operations through variance analysis and contract negotiation; developed social media plans and CSR initiatives; improved cross-agency communication to ensure quality control.

General Manager at eZone St. Lucia Ltd.

Developed and executed strategic sales and marketing plans; opened a new branch, positively impacting sales; increased sales by over 50% within 12 months; implemented methods to recoup 25% of receivables in 4 months. Built partnerships with internal and external stakeholders to improve competitiveness; managed a team of six; established KPIs, tracked performance, provided training, and increased productivity. Optimized operations through variance analysis, negotiated contracts, and adopted new methods to enhance efficiencies. Developed social media plans to increase brand awareness, engagement, and growth. Implemented a CSR plan and improved coordination with local, regional, and international support agencies.

General Manager at eZone St. Lucia Ltd.

Developed and executed strategic sales and marketing plans; expanded the company by opening a new branch; increased sales by over 50% within 12 months; implemented methods to recoup 25% receivables in 4 months; built partnerships with internal and external stakeholders; managed a team of 6; established KPIs, tracked performance, provided training, and increased productivity; optimized operations by analyzing variances and negotiating contracts; developed social media plans to increase brand awareness and growth; implemented CSR initiatives and improved communication with support agencies to ensure quality control.

Sponsorship Officer (Caribbean Region) at Caribbean Premiere League (CPL)

Communicated frequently with regional sponsors to ensure requirements were met; ensured sponsor activations were executed logistically and seamlessly; administered payments for sponsorship activations; prepared reports and maintained records to track payments; monitored and evaluated KPIs related to event strategy; assisted with sponsorship development programs; created still and video content for website and social media.

Sponsorship Officer (Caribbean Region) at Caribbean Premiere League (CPL)

Communicated with regional sponsors to ensure requirements and expectations were met; ensured sponsor activations were executed logistically; administered sponsorship payments; prepared reports and maintained records to track payments; monitored and evaluated KPIs related to social media engagement, marketing and sales; assisted with sponsorship development programs; created still and video content for website and social media.

Sponsorship Officer (Caribbean Region) at Caribbean Premier League (CPL)

Communicated with regional sponsors to ensure requirements and expectations were met; ensured sponsor activations were executed logistically and seamlessly; administered sponsorship payments; prepared reports and maintained records to track payments; monitored and evaluated KPIs related to event strategy (social media, marketing, sales); assisted with sponsorship development programs; created still and video content for website and social media.

Contracted Marketing Consultant at Concordia Business Solutions St. Lucia

Created marketing campaigns for local, regional, and international small businesses; tracked and measured KPIs to assess success; conducted market research; managed multiple traditional and digital marketing campaigns; built and maintained relationships with local and regional entrepreneurs; sourced and managed third-party vendors; managed digital and live campaigns; developed and maintained websites using WordPress and Shopify; created copy for marketing and advertising; produced content across social media and blogs with SEO; created, edited, and proofread graphics, copy, and newsletters; prepared financial statements and reports for customers; stayed abreast of marketing trends.

Contracted Marketing Consultant at Concordia Business Solutions

Created marketing campaigns for local, regional, and international small businesses; tracked KPIs to assess campaign success; conducted market research; managed multiple traditional and digital campaigns; built and maintained relationships with local and regional entrepreneurs; sourced and managed third-party vendors; managed digital and live campaigns; developed and maintained WordPress and Shopify websites; created copy for marketing materials and produced content including SEO; edited and proofread copy and newsletters; prepared financial statements and reports for clients.

Contracted Marketing Consultant at Concordia Business Solutions St. Lucia

Created marketing campaigns for local, regional and international small businesses; tracked KPIs to assess campaign success; conducted market research; managed multiple campaigns simultaneously; built and maintained relationships with local and regional entrepreneurs; sourced and managed third-party vendors; managed digital and live campaigns; developed and maintained WordPress and Shopify websites; created copy for marketing and advertising; produced content across media channels; integrated SEO; edited graphics and newsletters; prepared financial statements and reports; kept abreast of marketing trends.

International Marketing & Logistics Associate at North American Assemblies/Arcom Labs Inc. St. Lucia

Built and maintained relationships with 90+ telecommunications companies in Europe, the Caribbean, China, and Latin America; utilized a wide scope of marketing techniques to engage international customers; formulated and tracked KPIs for sales and marketing; conducted market research; coordinated and organized training sessions; worked with the Regional Director of Sales and Marketing to create and support marketing strategies; managed procurement projects using platforms like Ariba; attended regional and international tradeshows; prepared quotations and translations; supported Occupational Health & Safety and property inspections.

International Marketing & Logistics Associate at North American Assemblies/Arcom Labs Inc.

Built and maintained relationships with over 90 telecommunications companies across Europe, the Caribbean, China, and Latin America. Employed a range of marketing techniques including cross-selling and upselling to boost customer engagement and exceed sales objectives. Formulated and tracked KPIs for sales and marketing; conducted market research and analyzed results for the international team. Coordinated and organized training sessions and managed logistics for test products. Worked with the Regional Director of Sales and Marketing to develop marketing strategy and support opportunities. Submitted weekly tracking reports and monthly progress reports; managed high-ranking procurement projects via Ariba and attended regional and international tradeshows. Translated and tracked renewals of Spanish contracts and advised the OH&S committee on property inspections and equipment standards.