Hello, I'm Sisi Dai, a UX/UI Designer creating CRM-integrated digital products for nonprofits across Salesforce and Payments2Us. I combine information systems knowledge with user-centered design to translate stakeholder requirements into accessible, responsive interfaces. I bring an earlier background in hospitality and luxury retail, which gives me strong communication, service awareness, and empathy-driven design thinking. I am graduating with a Master of Information Systems from The University of Melbourne in 2026 and seeking junior UX/UI roles.

Sisi Dai

Hello, I'm Sisi Dai, a UX/UI Designer creating CRM-integrated digital products for nonprofits across Salesforce and Payments2Us. I combine information systems knowledge with user-centered design to translate stakeholder requirements into accessible, responsive interfaces. I bring an earlier background in hospitality and luxury retail, which gives me strong communication, service awareness, and empathy-driven design thinking. I am graduating with a Master of Information Systems from The University of Melbourne in 2026 and seeking junior UX/UI roles.

Available to hire

Hello, I’m Sisi Dai, a UX/UI Designer creating CRM-integrated digital products for nonprofits across Salesforce and Payments2Us. I combine information systems knowledge with user-centered design to translate stakeholder requirements into accessible, responsive interfaces.

I bring an earlier background in hospitality and luxury retail, which gives me strong communication, service awareness, and empathy-driven design thinking. I am graduating with a Master of Information Systems from The University of Melbourne in 2026 and seeking junior UX/UI roles.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

UX/UI Designer & IT Solution at AAkonsult Co., Ltd.
January 1, 2026 - Present
Delivered SaaS solution design across Salesforce and Payments2Us ecosystems, configuring workflows and mapping data requirements to align with client business needs. Designed UI prototypes and front-end assets in Figma to support client demos and solution presentations. Collaborated with developers to ensure design feasibility and platform consistency; refined responsive layouts and accessibility to improve navigation on mobile and desktop; translated stakeholder briefs into design specs and delivery plans within short timelines.
UX Designer & Strategist at Women in STEM Hackathon
May 1, 2026 - Present
Researched barriers affecting women and underrepresented groups in STEM recruitment and translated insights into platform opportunity areas. Co-designed a platform concept featuring mentorship pathways, AI-assisted resume feedback, and inclusive job discovery tools; contributed information architecture, user flows, and pitch deck delivered to industry judges.
Business Analyst & UX Collaborator at Project
February 1, 2025 - October 1, 2026
Elicited business requirements through stakeholder workshops; identified bottlenecks, gaps and proposed process improvements. Created As-Is and To-Be workflows, user stories, and process maps to support service redesign initiatives. Conducted UAT and validated solutions; collaborated with UX/design teams to improve customer experience.
Receptionist at Pullman City Center Hotel
October 1, 2024 - January 1, 2026
Operated Salesforce CRM and Opera PMS to consolidate guest feedback and surface service improvement opportunities; built exposure to CRM-based data workflows now applied in UX design work. Facilitated cross-department coordination and communication under tight timelines.
Sales Advisor at Louis Vuitton, Shanghai
January 1, 2024 - May 1, 2024
Delivered personalised client experiences in a high-expectation luxury retail environment, developing empathy for nuanced user needs and brand-aligned interaction design. Directed product knowledge training and worked with the marketing department to use sales data to improve customer satisfaction.

Education

Master of Information Systems at The University of Melbourne
July 1, 2024 - June 30, 2026
Bachelor of Science - Applied Physics at The University of Yili
September 1, 2020 - June 30, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Non-Profit Organization, Software & Internet, Professional Services, Retail, Travel & Hospitality