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I’m a Chat Support Specialist, Social Media Manager and Virtual Assistant, experienced in answering inquiries, resolving customer issues, and maintaining a calm, friendly and professional tone in every conversation. I provide clear, structured and empathetic communication that helps clients feel supported and understood.…

Slavica Mihajlovic

Social Media Manager, Community Manager, Digital Marketer, +2

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I’m a Chat Support Specialist, Social Media Manager and Virtual Assistant, experienced in answering inquiries, resolving customer issues, and maintaining a calm, friendly and professional tone in every conversation. I provide clear, structured and empathetic communication that helps clients feel supported and understood.…

Available to hire

I’m a Chat Support Specialist, Social Media Manager and Virtual Assistant, experienced in answering inquiries, resolving customer issues, and maintaining a calm, friendly and professional tone in every conversation.
I provide clear, structured and empathetic communication that helps clients feel supported and understood.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Serbian

Fluent

English

Advanced

Work Experience

Freelance Social Media Manager & Virtual Assistant – Remote at Self-employed / Freelance

January 1, 2023 - Present

Created and managed social media content for small brands and personal projects. Wrote posts and captions in English and Serbian. Planned simple content calendars. Handled direct messages professionally and politely. Used Canva to prepare simple visuals. Organized tasks and deadlines using Google Workspace.