Marketing, business development and operations professional with 20+ years’ experience driving commercial growth across marketing, property, finance and creative sectors. Skilled in operations management, process improvement, strategic planning, project delivery, team leadership, KPI reporting, CRM, stakeholder engagement, and budget forecasting, with a strong focus on digital marketing performance using SEO, marketing analytics and Google Analytics. Founder and operator of a photo/video and digital marketing business serving 1,000+ private and commercial clients. Leads branding and marketing activities across multiple brands, develops websites, ad campaigns and social media strategies, and plans corporate events for up to 2,000 attendees—building long-term client relationships through measurable outcomes and repeat business.

Ismail Kapadia

Marketing, business development and operations professional with 20+ years’ experience driving commercial growth across marketing, property, finance and creative sectors. Skilled in operations management, process improvement, strategic planning, project delivery, team leadership, KPI reporting, CRM, stakeholder engagement, and budget forecasting, with a strong focus on digital marketing performance using SEO, marketing analytics and Google Analytics. Founder and operator of a photo/video and digital marketing business serving 1,000+ private and commercial clients. Leads branding and marketing activities across multiple brands, develops websites, ad campaigns and social media strategies, and plans corporate events for up to 2,000 attendees—building long-term client relationships through measurable outcomes and repeat business.

Available to hire

Marketing, business development and operations professional with 20+ years’ experience driving commercial growth across marketing, property, finance and creative sectors. Skilled in operations management, process improvement, strategic planning, project delivery, team leadership, KPI reporting, CRM, stakeholder engagement, and budget forecasting, with a strong focus on digital marketing performance using SEO, marketing analytics and Google Analytics.

Founder and operator of a photo/video and digital marketing business serving 1,000+ private and commercial clients. Leads branding and marketing activities across multiple brands, develops websites, ad campaigns and social media strategies, and plans corporate events for up to 2,000 attendees—building long-term client relationships through measurable outcomes and repeat business.

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Language

English
Fluent
Gujarati
Advanced
Hindi
Advanced
Urdu
Advanced
Arabic
Beginner

Work Experience

Head of Marketing & Creative Lead at Ownz Group Ltd
January 1, 2021 - January 1, 2025
Owned marketing and creative leadership responsibilities. Managed branding and marketing operations with strong stakeholder engagement and cross-functional delivery. Oversaw marketing strategy and execution as well as operational requirements including reporting and planning, supporting business growth through digital marketing, content and campaign delivery, and effective team and process management.
Head of Marketing & Creative Lead Manager at Ownz Group Ltd
January 1, 2021 - January 1, 2025
Led marketing and creative strategy from 2021-2025, combining commercial growth initiatives with operational excellence. Managed marketing activity across channels, stakeholder engagement, KPI reporting, and budget forecasting. Coordinated cross-functional project delivery and led teams to support business objectives and measurable outcomes.
Head of Marketing at Ownz Group Ltd
January 1, 2020 - December 31, 2020
Managed marketing activities and delivery across business operations, collaborating with internal stakeholders to support growth objectives. Focused on campaign and operational planning, KPI reporting, stakeholder engagement, and ensuring marketing execution aligned with business targets.
Regional Fundraising Manager at Penny Appeal (Charity)
January 1, 2010 - January 1, 2011
Led regional fundraising and event-related fundraising activities, including community engagement and organization of fundraising initiatives. Coordinated activities across stakeholders to drive community involvement and fundraising outcomes.
Head of Marketing (previously regional fundraising management) at Ownz Group Ltd
January 1, 2010 - January 1, 2011
Supported marketing and business development operations and contributed to stakeholder engagement, delivery coordination, and operational compliance within the organisation’s projects and services.
Business Owner & Creative Director at Smilin' Occasions
January 1, 2003 - Present
Founded and continues to manage a photography, videography and digital marketing business. Provides services for weddings, corporate events, commercial clients and educational institutions. Handles client acquisition, digital marketing, budgeting and project delivery; produces high-quality visual content and digital marketing campaigns; builds long-term client relationships that result in repeat business and referrals.
Diversity Facilitator at Arriva Midlands
January 1, 2003 - December 31, 2009
Delivered diversity facilitation and related community engagement support. Worked across diverse groups to support inclusion-focused initiatives and stakeholder communications.
Regional Fundraising Manager at Penny Appeal (Charity)
January 1, 2003 - January 1, 2010
Delivered regional fundraising and community engagement, coordinating event organisation, fundraising activity and stakeholder relationships to meet fundraising objectives.
IT Technician Assistant at Arriva Midlands
January 1, 2002 - January 1, 2002
Supported IT operations and technical assistance within the organisation.
Diversity Facilitator at Arriva Midlands
January 1, 2002 - January 1, 2003
Facilitated diversity initiatives and supported community-focused engagement activities within Arriva Midlands.
Marketing Assistant at Arriva Midlands
January 1, 1999 - January 1, 2001
Assisted marketing activities and supported campaigns and operational marketing tasks.
Purchase Ledger Controller at Arriva Midlands Fox Ltd
January 1, 1995 - January 1, 2000
Managed financial records, invoices and payment processes. Supported internal accounting and reporting procedures, strengthening organizational and financial management capability.
Purchase Ledger Controller at Arriva Midlands
January 1, 1995 - January 1, 1999
Managed purchase ledger records, invoices and payment processing. Supported internal accounting and reporting procedures and developed strong organisational and financial management skills.

Education

Association of Accounting Technicians (AAT) Level 2 & Level 3 at South Leicestershire College
January 11, 2030 - July 21, 2026
Association of Accounting Technicians (AAT) Level 2 & Level 3 at South Leicestershire College
January 11, 2030 - July 21, 2026

Qualifications

CPD Certificate in Property Management
January 1, 2026 - January 1, 2026
CPD Certificate in Property Management
January 1, 2026 - January 1, 2026
CPD Certificate in Property Management
January 11, 2030 - January 1, 2026
CPD Certificate in Property Management
January 11, 2030 - January 1, 2026

Industry Experience

Media & Entertainment, Real Estate & Construction, Education, Non-Profit Organization, Financial Services, Professional Services, Retail, Other