I’m a customer-focused hospitality and office support professional based in Malta, with experience ensuring smooth service and a positive experience for guests. I’ve worked in food-service roles where I handled cash transactions, managed busy periods, and maintained high hygiene and presentation standards while serving gelato and ice cream efficiently. Alongside guest service, I also support day-to-day administration and HR processes. I’ve assisted with employee records, onboarding, and payroll support, while scheduling meetings, coordinating interviews, handling office correspondence, and acting as a first point of contact for both clients and staff. I digitize and organize office records to streamline workflows and help teams save time.…

I’m a customer-focused hospitality and office support professional based in Malta, with experience ensuring smooth service and a positive experience for guests. I’ve worked in food-service roles where I handled cash transactions, managed busy periods, and maintained high hygiene and presentation standards while serving gelato and ice cream efficiently. Alongside guest service, I also support day-to-day administration and HR processes. I’ve assisted with employee records, onboarding, and payroll support, while scheduling meetings, coordinating interviews, handling office correspondence, and acting as a first point of contact for both clients and staff. I digitize and organize office records to streamline workflows and help teams save time.…

Available to hire

I’m a customer-focused hospitality and office support professional based in Malta, with experience ensuring smooth service and a positive experience for guests. I’ve worked in food-service roles where I handled cash transactions, managed busy periods, and maintained high hygiene and presentation standards while serving gelato and ice cream efficiently.

Alongside guest service, I also support day-to-day administration and HR processes. I’ve assisted with employee records, onboarding, and payroll support, while scheduling meetings, coordinating interviews, handling office correspondence, and acting as a first point of contact for both clients and staff. I digitize and organize office records to streamline workflows and help teams save time.

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Experience Level

Intermediate

Language

Nepali
Fluent
Hindi
Fluent
English
Advanced
Sinhala, Sinhalese
Advanced

Work Experience

HR / Secretary (Part -Time) at Melta MCAST Behaviour Hotel Ltd
September 1, 2022 - October 1, 2025
Provided excellent customer service for guests, ensuring a positive experience. Served gelato and ice cream efficiently while maintaining high hygiene and presentation standards. Managed cash transactions and handled orders accurately during busy periods. Supported daily store operations by assisting with team coordination and workflow.
HR/Secratary at Behavior Limited
September 22, 2021 - July 22, 2022
HR / Secretary (Part -Time) at Melta MCAST Behaviour Hotel Ltd
September 1, 2021 - May 1, 2022
Provided excellent customer service for guests, ensuring a positive experience. Served gelato and ice cream efficiently while maintaining high hygiene and presentation standards. Managed cash transactions and handled orders accurately during busy periods. Supported daily store operations by assisting with team coordination and workflow. Handled HR tasks including employee records, onboarding support, and payroll assistance. Scheduled meetings, coordinated interviews, and managed office correspondence. Acted as the first point of contact for clients and staff to ensure smooth communication. Digitized and organized office records to streamline processes and save time.

Education

Diploma -IT at MCAST
September 25, 2023 - June 25, 2024
Diploma at Foundation in Information and Technology (Level 1)
January 11, 2030 - September 8, 2026
Advanced Diploma at Information and Communication Technology (Level 2/3)
January 11, 2030 - September 8, 2026
Advanced Diplomas at Software Development - IT (Level 4)
September 1, 2021 - May 1, 2022
Diploma at Information and Communication Technology (Level 2/3)
September 1, 2022 - May 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Professional Services

Experience Level

Intermediate

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