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I’m Soban Munir, a detail-oriented Virtual Assistant and marketing professional with 3+ years of experience supporting businesses across Australia, USA, Canada, and Malaysia.

About

I’m Soban Munir, a detail-oriented Virtual Assistant and marketing professional with 3+ years of experience supporting businesses across Australia, USA, Canada, and Malaysia. I manage performance marketing and growth tasks end-to-end—especially Meta Ads and Google Ads—while also building and maintaining high-converting email automations with Klaviyo and other platforms.

I handle everything from social media scheduling and community engagement to e-commerce store support on Shopify/Wix and CRM automation using HubSpot, GoHighLevel, and Zapier. I’m comfortable working independently on AU hours, creating content in Canva with AI assistance, maintaining clean data and inboxes, and improving customer experience through fast, consistent responses.

  • 3 years' experience
  • Joined October 2026

Industry experience

  • Media & Entertainment
  • Retail
  • Software & Internet
  • Non-Profit Organization
  • Professional Services
  • Energy & Utilities
  • Education
  • Financial Services

Work experience· 10 roles

Virtual Assistant — Marketing & E-commerce Support · Thrive Cleaning ServicesAug 2025 – Present · 1 yr 4 mos

Managed Meta Ads (Facebook and Instagram) for lead generation, including creating, monitoring, optimizing campaigns, and providing weekly performance reporting. Set up and maintained Klaviyo email marketing automations such as welcome sequences, follow-up flows, and promotional campaigns with A/B testing. Managed social media accounts across Facebook/Instagram/LinkedIn with content creation, scheduling, engagement, and DM/comment responses. Created branded Canva + ChatGPT content (graphics, banners, visuals). Handled customer enquiries using ChatGPT-powered knowledge bases, and automated lead management/marketing workflows with GoHighLevel, Zapier, and HubSpot (CRM updates, pipeline management, dashboards). Supported daily administrative tasks including calendar scheduling, inbox management, and data entry, and updated WordPress site content and product pages with SEO improvements and fixes.

Virtual Assistant — Marketing & E-commerce Support · Thriv e Cleaning ServicesAug 2025 – Present · 1 yr 4 mos

Managed Meta Ads (Facebook and Instagram) for lead generation—creating, monitoring, and optimizing campaigns with weekly performance reporting. Set up and maintained Klaviyo automations including welcome sequences, follow-up flows, and promotional campaigns with A/B testing. Managed social media accounts across Facebook, Instagram, and LinkedIn (content creation, scheduling, community engagement, and DM/comment responses). Created branded content using Canva and ChatGPT. Handled customer enquiries using ChatGPT-powered knowledge bases. Automated lead management and marketing workflows using GoHighLevel, Zapier, and HubSpot (CRM updates, pipeline management, dashboards). Managed calendar scheduling, email inbox, data entry, and daily admin tasks. Updated website content and product pages on WordPress with SEO improvements and page fixes.

Non-Profit Marketing Assistant & VA (Internship) · Repeal the SecondJun 2025 – Oct 2025 · 5 mos

Provided full virtual assistant support including email and calendar management, scheduling, document preparation, and digital operations. Managed billing, invoicing, and financial records using Wave (basic bookkeeping and transaction matching). Created and scheduled social media content and responded to stakeholder enquiries professionally.

SEO Marketing Specialist · Tenaga Cekap Management Sdn BhdApr 2025 – Mar 2026 · 1 yr
Marketing Executive — Shopify & E-commerce Management · TCW GroupSep 2024 – Dec 2024 · 4 mos
SEO Associate, Researcher & Digital Marketing Intern · The LexiconJan 2024 – May 2024 · 5 mos
Virtual Assistant & Social Media Manager · Local Property ValuersJan 2024 – Present · 2 yrs 11 mos
Digital Marketer & Virtual Assistant (Freelance) · UpworkJan 2023 – Present · 3 yrs 11 mos

Education

Bachelor’s Degree in Mass Communication · AIOU University, Islamabad2014 – 2018
Bachelor’s Degree in Mass Communication · AIOU University2014 – 2018

Certifications and awards· 8

Google Ads — Google Skills2030 – 2026
HubSpot CRM & Email Marketing — HubSpot Academy2030 – 2026
SEO & Content Marketing — Ahrefs Academy2030 – 2026
Marketing Automation — GoHighLevel, Zapier2030 – 2026

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