I'm Houda Etiahi, a London-based, award-winning social media leader with 10 years of experience building content, paid and community strategies for global brands including Havaianas, Citroën, HSBC, Nestlé, Samsung, Greenpeace, Nokia, and Firmenich. I excel at scaling engaged communities, delivering integrated campaigns, and driving commercial growth through data-driven, culturally resonant storytelling. I love redefining always-on and campaign social experiences, fostering long-lasting client partnerships, and leading cross-functional teams in fast-paced, innovative environments. My work blends creative storytelling with rigorous analytics to deliver measurable business impact across diverse industries.

Houda Etiahi

I'm Houda Etiahi, a London-based, award-winning social media leader with 10 years of experience building content, paid and community strategies for global brands including Havaianas, Citroën, HSBC, Nestlé, Samsung, Greenpeace, Nokia, and Firmenich. I excel at scaling engaged communities, delivering integrated campaigns, and driving commercial growth through data-driven, culturally resonant storytelling. I love redefining always-on and campaign social experiences, fostering long-lasting client partnerships, and leading cross-functional teams in fast-paced, innovative environments. My work blends creative storytelling with rigorous analytics to deliver measurable business impact across diverse industries.

Available to hire

I’m Houda Etiahi, a London-based, award-winning social media leader with 10 years of experience building content, paid and community strategies for global brands including Havaianas, Citroën, HSBC, Nestlé, Samsung, Greenpeace, Nokia, and Firmenich. I excel at scaling engaged communities, delivering integrated campaigns, and driving commercial growth through data-driven, culturally resonant storytelling.

I love redefining always-on and campaign social experiences, fostering long-lasting client partnerships, and leading cross-functional teams in fast-paced, innovative environments. My work blends creative storytelling with rigorous analytics to deliver measurable business impact across diverse industries.

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Language

English
Fluent
French
Advanced

Work Experience

Social Media & Content Manager at On the Edge
January 1, 2020 - January 1, 2025
Led storytelling initiatives blending environmental purpose with lifestyle culture; secured senior stakeholder buy-in; earned a Lovie Award and Webby nomination for the ReRooted campaign; grew the Gen-Z community to 150K+ followers and generated 26M+ views across Instagram, TikTok, and YouTube; launched a creator partnership program (40+ influencers) increasing reach by 420% over three years; built a 6-person editorial team and developed a Visual Identity Guide and Writing Style Playbook; implemented GTM/GA4 analytics driving data-driven decisions and a 300% increase in organic traffic; directed global paid campaigns achieving over 2 million downloads for mobile games.
Senior Social Media Producer at Social Element
January 1, 2019 - January 1, 2020
Primary day-to-day client contact for HSBC’s global and UK social media accounts; led stakeholder meetings, aligning goals and performance; managed resource allocation and optimized workflows; led a 24/7 engagement team of 20, increasing engagement by 15% and expanding scope/budget by 10%; produced global social media reporting and translated data into strategic insights; managed brand reputation and crisis responses in a regulated environment.
Social Media Manager at HMD Global (Nokia Mobile)
January 1, 2018 - January 1, 2019
Developed and executed editorial strategy for French social channels, achieving a 400% surge in engagement; identified and engaged French creators for flagship Paris event and sustained collaborations; streamlined global asset management for 90+ markets, ensuring brand consistency and efficiency.
Social Media Lead at Vanksen Luxembourg
January 1, 2016 - January 1, 2018
Led key client portfolio (Nestlé, Citroën, Grandvision, and more); directed content and community strategies, managed a 10-person team; drove 20% YoY revenue growth through upselling and cross-selling; reversed negative sentiment for Nestlé by 60%+ in three months via social-first storytelling.
Social Media Manager at Cheil Paris
January 1, 2015 - January 1, 2015
Drove engagement and brand visibility for Samsung; doubled engagement rates and delivered 800,000+ organic impressions.
Digital Project Manager at The Twelve Paris
January 1, 2013 - January 1, 2015
Managed client relationships for global and luxury brands (e.g., Firmenich, Greenpeace); oversaw cross-functional teams across web, app, social, and creative; delivered award-winning digital experiences (2 Awwwards, 1 FWA); led digital transformation projects, improving workflows and efficiency; revitalised Firmenich's multilingual website and social channels, increasing engagement by 50% and organic traffic by 20% (over 1M page views/month).
Social Media Manager at W40 Paris
January 1, 2012 - January 1, 2013
Led influencer campaigns for Havaianas Europe; achieved a 90% increase in online store traffic and 10%+ engagement rate; leveraged user-generated content to amplify community engagement.
Social Media Consultant at Havas Digital Paris
January 1, 2010 - January 1, 2011
Built and engaged communities for major automotive brands; rapidly grew Dunlop’s audience and achieved top industry rankings.

Education

Master’s Degree – Expert in Information and Communication Technologies at HETIC, Paris
January 11, 2030 - January 1, 2011
Master’s Degree – History of Art and Archaeology (Ancient Near East) at Paris-Sorbonne University (Paris IV), Paris
January 11, 2030 - January 1, 2007

Qualifications

Lovie Award (Beyond – Connectivity)
January 11, 2030 - March 11, 2026
Webby Awards Nominee (2025)
January 1, 2025 - March 11, 2026
2x Awwwards, 1x FWA (Digital Project Management)
January 11, 2030 - March 11, 2026

Industry Experience

Media & Entertainment, Consumer Goods, Retail, Telecommunications, Professional Services