Sales Associate at Urban Outfitters

Delivered excellent customer service in a busy fashion retail environment. Built product knowledge across fashion, accessories and lifestyle collections. Supported visual merchandising and maintained high presentation standards. Stepped up as team lead when management was absent, coordinating colleagues and supporting day-to-day store operations. Curated and styled mannequin displays to reflect seasonal campaigns and brand standards. Processed deliveries, replenished stock and maintained inventory accuracy while working collaboratively to achieve sales and operational targets. Adapted quickly to changing priorities during peak trading periods while maintaining great customer experience.