I’m Solomon Chinaza, a customer-focused professional with experience supporting facility operations, handling front desk reception, and assisting customers in fast-paced retail and banking environments.
I’m Solomon Chinaza, a customer-focused professional with experience supporting facility operations, handling front desk reception, and assisting customers in fast-paced retail and banking environments. I’m attentive to cleanliness, safety, and organization, and I enjoy keeping workplaces running smoothly while ensuring visitors feel welcomed and supported.
Across my roles, I’ve gained strong communication and time-management skills—promoting products, answering enquiries, directing visitors appropriately, and maintaining professional service standards. I work reliably both independently and with teams, and I’m now looking to bring my facility support, customer service, and sales support experience to a role where I can contribute consistently and grow.
I created a sample Trello board to demonstrate my skills in task organization, project tracking, and administrative support. The board organizes tasks into clear stages, from new requests to completed work. It helps teams track progress, manage deadlines, prioritize tasks, and stay organized. Tools used: Trello.
I created a sample HubSpot CRM project to demonstrate my skills in contact management, data entry, and record organization. The project includes organizing contact and company records, updating customer information, and maintaining a structured CRM system for accurate and efficient record management. Tools used: HubSpot CRM.
I created a sample Google Drive folder system to demonstrate my skills in digital file organization and administrative support. The system organizes documents into clearly labelled folders, making files easier to locate, access, and manage. This approach helps businesses maintain organized records and improve their daily administrative workflow. Tools used: Google Drive and Google Workspace.
I created a sample Google Calendar system to demonstrate my skills in calendar management, appointment scheduling, and daily planning. The calendar organizes client meetings, internal meetings, personal appointments, and focused work sessions. This helps busy professionals manage their time, stay organized, and keep track of important commitments. Tools used: Google Calendar and Google Workspace.
The goal is to make inboxes easier to manage, keep important messages organized, and ensure that action items are easy to identify. Tools used: Gmail and Google Workspace.
Supported maintenance of a clean, organized, and presentable workplace environment. Ensured office and common areas met cleanliness and presentation standards, performed routine facility support duties per procedures, and helped maintain an orderly setup for employees, customers, and visitors. Monitored and supported availability/arrangement of workplace supplies, identified facility-related concerns, and reported them to supervisors. Maintained professionalism and discretion in a customer-facing banking environment, followed health, safety, and hygiene procedures, and collaborated with support staff to ensure smooth daily workplace operations.
Promoted supermarket products and assisted customers in making purchasing decisions. Welcomed customers, provided friendly assistance, and answered enquiries on availability, prices, features, and promotions. Recommended suitable products based on customer needs, supported sales activities through engagement and follow-up, and helped maintain attractive product presentation. Monitored stock availability, communicated stock concerns to relevant personnel, and resolved routine customer issues professionally while supporting daily store operations and team objectives.
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