Digital Marketing Specialist | UX/UI & Web Designer at One Point Studio

Created UX/UI and web design solutions, including Meta ads visuals, and e-commerce content. Managed Shopify product uploads, supported virtual assistant tasks, and improved the website structure, visual consistency, and online brand communication. Managed customer communications through Salesforce CRM, resolved complaints, processed orders, and coordinated with internal teams to ensure customer satisfaction in a fast-paced retail environment. Designed event visuals such as posters, flyers, and digital graphics, and the association's logo. Supported event organization, promotion, participant communication, and content preparation. Contributed to the prior website’s UI and improved visual consistency across digital content. Handled customer communications, order processing, meetings, databases, documentation, and daily administrative tasks. Strengthened organization, multitasking, and client communications skills.