Grace Muthoni
Hi, I’m Grace Muthoni, a dedicated and skilled catering and accommodation professional with hands-on experience in hospitality and customer service.
About
Hi, I’m Grace Muthoni, a dedicated and skilled catering and accommodation professional with hands-on experience in hospitality and customer service. I thrive in fast-paced environments, provide excellent service, and enjoy learning and adapting to new approaches while working well independently or as part of a team. I’m passionate about customer satisfaction and bring strong communication and interpersonal skills to every guest interaction.
I recently completed a certificate in Catering and Accommodation and have gained practical exposure through internships and roles at Merlin Resort and local hotels. I am eager to grow in hospitality management, expand my skills in food and beverage service, and contribute to memorable guest experiences.
- 2 years' experience
- Joined March 2025
Skills· 3
Languages
- EnglishIntermediate
Industry experience
- Travel & Hospitality
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Work experience
Providing excellent customer service in a fast-paced hospitality environment. Assisting in food and beverage service, ensuring cleanliness and guest satisfaction. Handling customer requests and maintaining high service standards.
Supported restaurant operations, including meal service and guest assistance. Worked collaboratively with staff to ensure smooth service. Developed strong customer relations and hospitality skills.
Trained in catering and accommodation activities, specifically waitering. Assisted senior staff in serving meals and maintaining guest relations. Learned practical skills in resort operations and hospitality management.
Education
Certifications and awards
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