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I am a dynamic professional with strong communication and leadership skills, with over 5 years of experience in software testing, quality assurance, and team leadership. I have a strong focus on comprehensive manual testing and end-to-end stability within complex ICT environments. I oversee end-to-end testing across web, mobile (iOS and Android), and backend systems (Amdocs CRM), perform UAT, coordinate cross-functional teams, manage the defect life cycle, and ensure high-quality deliverables. I am known for excellent problem-solving abilities and a strong focus on meeting deadlines while maintaining product quality.…I am a dynamic professional with strong communication and leadership skills, with over 5 years of experience in software testing, quality assurance, and team leadership. I have a strong focus on comprehensive manual testing and end-to-end stability within complex ICT environments. I oversee end-to-end testing across web, mobile (iOS and Android), and backend systems (Amdocs CRM), perform UAT, coordinate cross-functional teams, manage the defect life cycle, and ensure high-quality deliverables. I am known for excellent problem-solving abilities and a strong focus on meeting deadlines while maintaining product quality.

Sowmya MS

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I am a dynamic professional with strong communication and leadership skills, with over 5 years of experience in software testing, quality assurance, and team leadership. I have a strong focus on comprehensive manual testing and end-to-end stability within complex ICT environments. I oversee end-to-end testing across web, mobile (iOS and Android), and backend systems (Amdocs CRM), perform UAT, coordinate cross-functional teams, manage the defect life cycle, and ensure high-quality deliverables. I am known for excellent problem-solving abilities and a strong focus on meeting deadlines while maintaining product quality.…I am a dynamic professional with strong communication and leadership skills, with over 5 years of experience in software testing, quality assurance, and team leadership. I have a strong focus on comprehensive manual testing and end-to-end stability within complex ICT environments. I oversee end-to-end testing across web, mobile (iOS and Android), and backend systems (Amdocs CRM), perform UAT, coordinate cross-functional teams, manage the defect life cycle, and ensure high-quality deliverables. I am known for excellent problem-solving abilities and a strong focus on meeting deadlines while maintaining product quality.

Available to hire

I am a dynamic professional with strong communication and leadership skills, with over 5 years of experience in software testing, quality assurance, and team leadership.
I have a strong focus on comprehensive manual testing and end-to-end stability within complex ICT environments. I oversee end-to-end testing across web, mobile (iOS and Android), and backend systems (Amdocs CRM), perform UAT, coordinate cross-functional teams, manage the defect life cycle, and ensure high-quality deliverables. I am known for excellent problem-solving abilities and a strong focus on meeting deadlines while maintaining product quality.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior QA Analyst at Optus

October 1, 2019 - June 1, 2025

Led testing across multiple platforms including Optus backend Amdocs CRM for telecom domain, the Optus website, and mobile apps (iOS & Android). Owned full testing lifecycle including manual, regression, UAT, test planning, case design, and defect management; collaborated with Product Managers and Engineers; contributed to automation strategy with Selenium and Playwright; ensured release readiness and stability for major releases on optus.com.au and My Optus app.