Casting Researcher (social media and casting checks) at World of Wonder / RuPaul’s Drag Race UK S8

Researched potential contributors and locations and coordinated casting efforts with stakeholders and internal teams. Produced documentation and materials for project pitches and wrote contributor biographies and research briefs. Conducted background checks on approved contributors and handled initial research discussions by sourcing and contacting potential contributors for casting consideration.

TV Researcher / Junior Researcher / Casting Researcher at Tern TV, Sunday Morning Live

Researched and identified potential contributors and locations across UK regions, liaising with the team to coordinate casting efforts. Compiled documents and materials for project pitches, wrote contributor biographies and research briefs, and conducted background checks on approved/possible contributors. Set up systems to ensure smooth workflow for researcher timelines, assisted with stakeholder coordination, and supported logistics for filming in UK cities. Wrote scripts and created schedules for shoots. Duties included researching contributors again as needed, assisting with social media content checks for legitimacy, preparing speaker bios for hosted segments, watching auditions and rating them against production criteria, and supporting end-to-end research and casting operations for factual TV outputs.

Casting Researcher (Research & social media casting support) at Tern TV / Our Tiny Islands S2

Researched and identified potential contributors and liaised with the team to coordinate casting efforts. Wrote research briefs, conducted background checks on contributors, and conducted social media research to create contestant wish lists. Set up systems to support smooth research workflows across UK regions, performed social media checks to establish legitimacy, and prepared written materials such as top sheets/bios for contestants and coordinated approvals based on production criteria.

Executive Assistant / Team Support / Diary & Expenses Support at SS& C Tech

Managed and maintained a senior executives diary, scheduled meetings, and ensured efficient time management. Organised and set up meeting rooms, prepared agendas, and ensured all necessary materials were available. Processed and managed expense reports and petty cash with accuracy and timely submission. Ordered and maintained office supplies. Served as point of contact for IT support, troubleshooting minor technical issues and escalating problems for internal clients. Liaised with clients, vendors, and team members to ensure effective communication. Answered phones, managed front desk, greeted guests and external clients, directed visitors, and managed incoming/outgoing mail for executives and internal clients. Maintained physical and digital filing systems to keep documents organised and easily accessible, handled sensitive information with discretion, and maintained confidentiality at all times.

Traiinee Researcher (Research & Client Services / Receptionist duties) at CERTIFICATE/TRAINEE roles listed with multiple responsibilities

Worked on BBC educational and film projects: confirmed filming locations, contacted schools to confirm student availability for Vox Pop interviews, and booked/presented accommodation. Prepared and distributed call sheets, conducted science experiments, undertook in-depth research and fact-checking for science scripts, and supported auditions and casting of child actors/VO actors. Secured and organised props for locations, managed auto cue for presenters, handled float and crew/staff lunches, processed Green Memo and carbon footprint paperwork, managed Silvermouse paperwork, and assisted in brainstorming and pitching children’s documentary development. Used Canva to create pitch videos, helped fact-check and script edits, and supported production reception/front-desk operations.

Customer Service Administrator / Receptionist / Administrator (client services) at East Belfast Enterprise (plus other admin roles listed)

Handled and maintained service levels and KPIs/SLAs with a focus on accurate, timely service delivery. Prioritised customer needs, completed outbound calls to improve service quality and gather essential information, developed knowledge of client profiles and products to provide informed support, and proactively acted on feedback using service failures as learning opportunities to improve processes and customer experience. Supported implementation of new initiatives and adapted quickly in a fast-paced, evolving environment.