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I am an entrepreneurial and results-driven hospitality and culinary professional with over 25 years of experience in food and beverage operations, business ownership, and catering. I take pride in creating exceptional customer experiences and leading high-performing teams. In addition to my expertise in hospitality, I also have a passion for voiceover and storytelling, allowing me to deliver engaging audio content for various cultural institutions. I thrive on developing innovative systems that enhance operations and elevate customer satisfaction.…I am an entrepreneurial and results-driven hospitality and culinary professional with over 25 years of experience in food and beverage operations, business ownership, and catering. I take pride in creating exceptional customer experiences and leading high-performing teams. In addition to my expertise in hospitality, I also have a passion for voiceover and storytelling, allowing me to deliver engaging audio content for various cultural institutions. I thrive on developing innovative systems that enhance operations and elevate customer satisfaction.

STACIA CARLTON

Studio Owner, Production Manager, Executive Producer, +5

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I am an entrepreneurial and results-driven hospitality and culinary professional with over 25 years of experience in food and beverage operations, business ownership, and catering. I take pride in creating exceptional customer experiences and leading high-performing teams. In addition to my expertise in hospitality, I also have a passion for voiceover and storytelling, allowing me to deliver engaging audio content for various cultural institutions. I thrive on developing innovative systems that enhance operations and elevate customer satisfaction.…I am an entrepreneurial and results-driven hospitality and culinary professional with over 25 years of experience in food and beverage operations, business ownership, and catering. I take pride in creating exceptional customer experiences and leading high-performing teams. In addition to my expertise in hospitality, I also have a passion for voiceover and storytelling, allowing me to deliver engaging audio content for various cultural institutions. I thrive on developing innovative systems that enhance operations and elevate customer satisfaction.

Available to hire

I am an entrepreneurial and results-driven hospitality and culinary professional with over 25 years of experience in food and beverage operations, business ownership, and catering. I take pride in creating exceptional customer experiences and leading high-performing teams.

In addition to my expertise in hospitality, I also have a passion for voiceover and storytelling, allowing me to deliver engaging audio content for various cultural institutions. I thrive on developing innovative systems that enhance operations and elevate customer satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Beginner

Work Experience

Experience Manager, Food & Beverage at Frontenac Club Hotel

July 1, 2025 - March 1, 2026

Oversee daily operation of the hotel’s bar and lounge, delivering exceptional guest service; lead a team of servers, bartenders, and support staff with focus on training and performance development; manage scheduling and vendor relationships; implement new systems to improve consistency, communication, and workflow; collaborate with ownership to refine menus, develop cocktail programs, and execute promotional initiatives; drive revenue growth through upsell strategies, curated guest experiences, and operational improvements; ensure compliance with AGCO regulations, health & safety standards, and internal brand expectations; lead guest recovery and reputation management through thoughtful communication and service leadership.

Business Owner and Operator at Essential Kitchen

February 1, 2022 - June 30, 2025

Founded and operated a successful cooking studio with consistent revenue growth; developed and implemented business strategies resulting in profitability within eight months; managed daily operations including inventory, menu planning, client services, and class execution; recruited, trained, and mentored staff; created and executed digital marketing campaigns increasing brand visibility and community engagement; oversaw financial planning, budgeting, and compliance to ensure strong profitability; earned recognition from local media and community for excellence and impact.

Freelance Caterer and Event Coordinator at Self-Employed – Toronto, ON

January 1, 1997 - December 31, 2021

Operated a home-based catering and events business serving a wide range of clients; delivered in-home kitchen events and off-site catering for private and corporate functions; specialized in food styling and photography for clients and editorial publications; contributed food-related articles to a Toronto lifestyle magazine.

Store Manager at Kitchen Wares Retail Store, Danforth neighbourhood, Toronto, ON

January 1, 2019 - December 31, 2021

Managed daily operations for a busy kitchenware store; supervised a team of 15 employees focusing on training, sales, and team development; led product knowledge sessions and maintained vendor relationships for purchasing and inventory; contributed to the development and maintenance of the company website.

Freelance Caterer and Event Coordinator at Freelance Catering & Events

January 1, 1997 - December 31, 2021

Operated a home-based catering and events business serving a wide range of clients. Delivered in-home kitchen events and off-site catering for private and corporate functions. Specialized in food styling and photography for clients and editorial publications. Contributed food-related articles to a Toronto lifestyle magazine.

Store Manager at Kitchen Wares Retail Store

January 1, 2019 - December 31, 2021

Managed daily operations for a busy kitchenware store in the Danforth neighbourhood. Supervised a team of 15 employees, focusing on training, sales, and team development. Led product knowledge sessions and maintained vendor relationships for purchasing and inventory. Contributed to the development and maintenance of the company website.

Manager, Food & Beverage at Frontenac Club Hotel

July 1, 2025 - March 1, 2026

Oversaw daily operations of the hotel’s bar and lounge, delivering exceptional guest service for hotel guests and locals. Led a team of servers, bartenders, and support staff with a focus on training and performance development. Managed vendor relationships and improved communication and workflow across departments.

Business Owner & Operator at Essential Kitchen

February 1, 2022 - June 1, 2025

Founded and operated a successful cooking studio with consistent revenue growth. Developed business strategies that resulted in profitability within eight months and managed daily operations.

Freelance Caterer & Event Coordinator at Self-employed

January 1, 1997 - January 1, 2021

Operated a home-based catering and events business serving a wide range of clients, specializing in food styling and photography for various publications.

Store Manager at Kitchenwares Retail Store

January 1, 2019 - January 1, 2021

Managed daily operations for a busy kitchenware store, supervised a team of employees, and contributed to website development.