Computer Science graduate with practical experience in ICT support, systems administration, database management, SQL, and software development. Skilled in analysing business data, maintaining information systems, troubleshooting applications, and supporting organizational decision-making through accurate reporting and data management. Proficient in Linux, Windows, MySQL, and Microsoft Office, with strong analytical, problem-solving, and documentation skills. Experienced in diagnosing and resolving hardware/software issues, supporting end users, and contributing to system enhancements in production environments.

John Stanley IVIA

Computer Science graduate with practical experience in ICT support, systems administration, database management, SQL, and software development. Skilled in analysing business data, maintaining information systems, troubleshooting applications, and supporting organizational decision-making through accurate reporting and data management. Proficient in Linux, Windows, MySQL, and Microsoft Office, with strong analytical, problem-solving, and documentation skills. Experienced in diagnosing and resolving hardware/software issues, supporting end users, and contributing to system enhancements in production environments.

Available to hire

Computer Science graduate with practical experience in ICT support, systems administration, database management, SQL, and software development. Skilled in analysing business data, maintaining information systems, troubleshooting applications, and supporting organizational decision-making through accurate reporting and data management.

Proficient in Linux, Windows, MySQL, and Microsoft Office, with strong analytical, problem-solving, and documentation skills. Experienced in diagnosing and resolving hardware/software issues, supporting end users, and contributing to system enhancements in production environments.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

IT Support Technician (Hardware Repair & Sales) at Splicetech Solutions
June 1, 2025 - June 1, 2026
Repaired and maintained Apple products, laptops, and mobile phones. Diagnosed and resolved hardware and software issues across multiple devices. Installed and configured operating systems and essential applications, and provided technical support to customers on device troubleshooting. Maintained accurate records of repairs, inventory, and service reports and performed quality assurance before returning devices to clients. Also supported sales of electronic devices by advising customers on suitable products.
Front-End Developer at Merry and Gift Media Solutions
June 1, 2024 - September 9, 2025
Contributed to front-end development tasks, collaborated with design and development teams to implement UI features, and provided user support as needed.
ICT Support & Software Developer at Merry and Gift Media Solutions
April 1, 2024 - April 1, 2025
Resolved software issues affecting internal business applications, improving system reliability. Diagnosed and resolved system and application issues in a production environment. Maintained MySQL databases by updating records, validating data accuracy, and supporting system performance improvements. Provided technical support to users and documented system issues. Participated in system enhancement, debugging, and troubleshooting activities.
Front-End Developer Intern at Digitalway Solutions ICT
August 1, 2023 - September 9, 2025
Supported front-end development initiatives during internship, assisting in implementing UI components and ensuring responsive design.
ICT Support Intern at Digitalway Solutions ICT
May 1, 2023 - August 1, 2023
Assisted in installation, configuration, and maintenance of software systems. Provided end-user ICT support and resolved hardware and software issues. Performed Linux and Windows troubleshooting and maintenance support. Supported database updates and system testing using SQL queries. Assisted in network troubleshooting and technical documentation.

Education

BSc. Computer Science at Dedan Kimathi University of Technology
January 1, 2020 - January 1, 2024
KCSE at St. Joseph’s Mutito Boys High School
January 11, 2030 - January 1, 2019
BSc. Computer Science at Dedan Kimathi University of Technology
January 1, 2020 - December 31, 2024
KCSE at St. Joseph’s Mutito Boys High School
January 1, 2016 - December 31, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Computers & Electronics

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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