Stella Jimaima Wata
I am a dedicated and adaptable professional with extensive experience in office administration, customer service, and hospitality.
About
I am a dedicated and adaptable professional with extensive experience in office administration, customer service, and hospitality. I am committed to delivering efficient, friendly, and high-quality service, applying my skills from past work experience while embracing opportunities to learn and grow within my profession. Highly organized and detail-oriented, I excel in administrative support, customer relations, and event coordination. I work well under pressure and independently, with strong communication skills and a supportive team spirit.
- 17 years' experience
- Joined August 2025
Skills· 1
Languages
- EnglishFluent
- FijianFluent
Industry experience
- Travel & Hospitality
- Professional Services
- Retail
More experts in Suva, Fiji
Work experience· 7 roles
Managed phone, email, and in-person enquiries; delegated tasks to employees daily and followed up to ensure standards were met; addressed customer, client, and staff issues, escalating when necessary; followed up on customers for quotes and proposals; conducted cold calls and lead-based calls to potential clients.
Managed phone, email, and in-person enquiries; provided service quotes and arranged funeral services including photo presentations, music, coffins, hearses, and wreaths; ensured smooth service delivery on funeral days with sound checks and venue preparation; handled family concerns with empathy and professionalism; processed cremation certificates and relevant documentation; managed business operations during directors’ absence; maintained VAT records, processed payments, and handled switchboard operations.
Prepared quotes and handled customer calls; managed and updated inventory records; assisted with stocktaking.
Education· 6
Certifications and awards
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