Available to hire
I am a dedicated and adaptable professional with extensive experience in office administration, customer service, and hospitality. I am committed to delivering efficient, friendly, and high-quality service, applying my skills from past work experience while embracing opportunities to learn and grow within my profession. Highly organized and detail-oriented, I excel in administrative support, customer relations, and event coordination. I work well under pressure and independently, with strong communication skills and a supportive team spirit.
Skills
Experience Level
Expert
Language
English
Fluent
Fijian
Fluent
Work Experience
Sales Consultant & Receptionist at Packleader Pacific BPO
February 28, 2023 - August 10, 2025Managed phone, email, and in-person enquiries; delegated tasks to employees daily and followed up to ensure standards were met; addressed customer, client, and staff issues, escalating when necessary; followed up on customers for quotes and proposals; conducted cold calls and lead-based calls to potential clients.
Secretary / Receptionist / Funeral Coordinator at Dignified Cremations Ltd
September 30, 2016 - August 10, 2025Managed phone, email, and in-person enquiries; provided service quotes and arranged funeral services including photo presentations, music, coffins, hearses, and wreaths; ensured smooth service delivery on funeral days with sound checks and venue preparation; handled family concerns with empathy and professionalism; processed cremation certificates and relevant documentation; managed business operations during directors’ absence; maintained VAT records, processed payments, and handled switchboard operations.
Store Assistant at Marshall Sails Ltd
April 30, 2012 - August 10, 2025Prepared quotes and handled customer calls; managed and updated inventory records; assisted with stocktaking.
Operations Overseer / Personal Assistant to the Director / Sales Executive at Kriz Corporation
June 30, 2011 - August 10, 2025Organized daily production schedules and liaised with clients; managed appointments, meetings, calls, travel arrangements, and filing; took meeting minutes; supported sales efforts by engaging potential customers and closing deals.
Sales Assistant at Healthpoint Pharmacy
December 31, 2010 - August 10, 2025Served and assisted customers; conducted stocktaking.
Administrator Officer / Food & Beverage at The Marina, Vuda Point
May 31, 2010 - August 10, 2025Managed client queries, recorded yacht movements, and handled communications; waitressed and managed cashier duties.
Food & Beverage / Housekeeping / Front Office at Warwick Fiji Resort and Spa
January 31, 2008 - August 10, 2025Worked as waitress, cashier, maid, clerk, and supervisor; handled room bookings and front desk operations.
Education
Honors Diploma in Information Technology at National Institute of Information Technology
January 1, 2008 - December 31, 2009Advanced Certificate in Information Technology at National Institute of Information Technology
January 1, 2008 - December 31, 2008Certificate in Basic Hospitality Operations at Femmus School of Hospitality
January 1, 2007 - December 31, 2007Fiji Seventh Form Examination at Saint Joseph’s Secondary School
January 1, 2006 - December 31, 2006Fiji School Leaving Certificate at Saint Joseph’s Secondary School
January 1, 2005 - December 31, 2005Fiji Junior Certificate Examination at Saint Joseph’s Secondary School
January 1, 2003 - December 31, 2003Qualifications
Honors Diploma in Information Technology
January 1, 2009 - August 10, 2025Advanced Certificate in Information Technology
January 1, 2008 - August 10, 2025Certificate in Basic Hospitality Operations
January 1, 2007 - August 10, 2025Industry Experience
Travel & Hospitality, Professional Services, Retail
Skills
Experience Level
Expert
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