Provided customer service and assisted customers with sales and handled cash transactions and operated the cash register. Maintained accurate cash handling and end-of-day balances. Trained and supported new staff members. Managed stock levels, restocking, and stock organization. Assisted with receiving deliveries and stock checks. Ensured a clean and organized work environment.

Duties as Receptionist: Handled front desk duties and welcomed customers. Managed customer care area and responded to enquiries. Answered and transferred phone calls. Performed paper filing and document organization. Maintained records and basic office administration. Supported day-to-day clerical tasks.

Assisted with payroll processing and wage calculations. Prepared and checked attendance and payroll records. Ensured accuracy and confidentiality of employee information. Supported payroll-related administrative duties.

Manager at Laundry and Dry-Cleaning Service

Managed daily operations of the laundry and dry-cleaning service. Handled phone calls, customer enquiries, and complaints professionally. Dealt with billing, payments, and basic financial tasks. Oversaw dry-cleaning processes and workflow. Conducted stock taking and monitored stock levels. Trained and supported new staff members. Solved day-to-day operational problems. Ensured smooth running of the business and customer satisfaction.

Tattoo Artist / Illustrator at Independent / Freelance

Designed and created custom tattoo artwork based on client requests. Carried out tattooing following strict hygiene, safety, and sterilisation standards. Conducted client consultations to discuss design ideas, placement, and aftercare. Produced illustrations and digital artwork, including portraits and custom designs. Created digital designs using drawing software and digital tools. Managed client communication, booking, and appointment scheduling. Provided clear aftercare instructions and customer support. Maintained organized workspaces and equipment. Delivered work professionally and to agreed deadlines.

Provided customer service and assisted customers with sales. Handled cash transactions and operated the cash register. Maintained accurate cash handling and end-of-day balances. Trained and supported new staff members. Managed stock levels, restocking, and stock organization. Assisted with receiving deliveries and stock checks. Ensured a clean and organized work environment.

Laundry and Dry Cleaning Supervisor at Fresh and Clean Laundry and Dry Cleaning

Managed daily operations of the laundry and dry-cleaning service. Handled phone calls, customer inquiries, and complaints professionally. Dealt with billing, payments, and basic financial tasks. Oversaw dry-cleaning processes and workflow. Conducted stock taking and monitored stock levels. Trained and supported new staff members. Solved day-to-day operational problems and ensured smooth running and customer satisfaction.

Tattoo Artist / Illustrator at Self-Employed

Self-employed Tattoo Artist / Illustrator. Designed and created custom tattoo artwork based on client requests. Carried out tattooing following strict hygiene, safety, and sterilization standards. Conducted client consultations to discuss design ideas, placement, and aftercare. Produced illustrations and digital artwork, including portraits and custom designs. Created digital designs using drawing software and digital tools. Managed client communications, bookings, and appointments. Provided clear aftercare instructions and customer support. Maintained organized work spaces and equipment. Delivered work professionally and to agreed deadlines. Published illustrator for two children's books.