Stephanie Belanger

Available to hire

I am a dynamic writer with over a decade of experience managing, analyzing, and synthesizing complex information from diverse sources, translating it into clear, actionable insights for a wide range of audiences.

About

I am a dynamic writer with over a decade of experience managing, analyzing, and synthesizing complex information from diverse sources, translating it into clear, actionable insights for a wide range of audiences. I excel at strategic communication, preparing briefing notes and statistical reports for senior management, and I regularly author timely legal documents and workplace procedures. I also maintain stakeholder engagement to foster collaboration across key teams.

In my role with CBSA, I have led enforcement litigation, served as an adjudicator, and driven process improvements by synthesizing data into operational insights. I am passionate about clear communication, rigorous analysis, and delivering high-quality results within tight timelines.

  • 16 years' experience
  • Joined May 2026

Languages

  • EnglishFluent
  • FrenchIntermediate

Industry experience

  • Government
  • Professional Services
  • Education

Work experience· 9 roles

Senior Litigation Advisor (FB-06) · Canada Border Services Agency (CBSA) – Ottawa, ONSep 2018 – Present · 8 yrs 3 mos

Leads enforcement litigation management for ministerial decisions appealed by the public under acts such as AAAMP, the Customs Act, and the Proceeds of Crime and Money Laundering (Terrorist Financing) Act; serves as case manager for external human rights complaints; provides strategic recommendations to senior management and prepares/edits exhaustive litigation documents for judicial and quasi-judicial bodies; represents the CBSA at hearings before CART; synthesizes litigation data into summaries and reports; supports early resolution and monitors settlement commitments; communicates the CBSA position clearly to all parties throughout litigation.

Senior Litigation Advisor (FB-06) · Canada Border Services Agency (CBSA)Sep 2018 – Present · 8 yrs 3 mos

Manages enforcement litigation cases challenging ministerial decisions; case manager for external human rights complaints; drafts briefing notes and extensive litigation documents; represents CBSA at hearings; analyzes litigation data and generates summaries; monitors settlements and ensures compliance; communicates CBSA's position to all parties.

Adjudicator (FB-04) · Canada Border Services Agency (CBSA) – Ottawa, ONJun 2012 – Sep 2018 · 6 yrs 4 mos

Conducted impartial ministerial reviews related to enforcement action appeals under the Customs Act and related legislation; drafted customized letters articulating the appellant’s case, explained relevant legislation, and summarized evidence; delivered high-quality client service with professionalism and tact; liaised with CBSA ports of entry and programs to gather complete information; produced rigorous written recommendations to confirm, mitigate, or overturn contraventions and penalties; raised policy or procedural gaps with senior management to address affected parties and ensure corrective action.

Adjudicator (FB-04) · Canada Border Services Agency (CBSA)Jun 2012 – Sep 2018 · 6 yrs 4 mos
Senior Program Officer (FB-04) & A/ Senior Program Advisor (FB-06) · Canada Border Services Agency (CBSA) – Ottawa, ONDec 2010 – Jun 2012 · 1 yr 7 mos
Senior Program Officer (FB-04) & A/Senior Program Advisor (FB-06) · Canada Border Services Agency (CBSA)Dec 2010 – Jun 2012 · 1 yr 7 mos
Senior Program Officer (FB-04) & A/ Senior Program Advisor (FB-06) · Canada Border Services Agency (CBSA)Dec 2010 – Jun 2012 · 1 yr 7 mos
Strategic Initiatives Analyst (PM-05) · Indian and Northern Affairs Canada (INAC) – Gatineau, QCMar 2010 – Dec 2010 · 10 mos

Education· 6

Baccalaureate in Management · Athabasca University2030 – 2012
Business Administration/Human Resources – Diploma · Algonquin College2030 – 2004
Baccalaureate in Management · Athabasca University2030 – 2012
Business Administration/Human Resources – Diploma · Algonquin College2030 – 2004

Certifications and awards· 6

How to Be Digital in the Canadian Public Service – CSPS2030 – 2026
SEO for Beginners: Yoast SEO Academy2030 – 2025
Social Media Marketing – Hubspot Academy2030 – 2026
How to Be Digital in the Canadian Public Service – CSPS2030 – 2026

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