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I'm Stephanie Almeida Butes, a versatile operations and design professional based in London. I excel at coordinating complex schedules and dispatching field teams while also leading end-to-end branding and design projects as the founder of Almeida Digital. I bring a proactive, collaborative approach and a passion for delivering high-quality creative output alongside efficient operational delivery. Fluent in English and Portuguese, I have experience across hospitality, retail, and digital spaces and pride myself on a friendly, can-do attitude, strong attention to detail, and a commitment to continuous improvement.…I'm Stephanie Almeida Butes, a versatile operations and design professional based in London. I excel at coordinating complex schedules and dispatching field teams while also leading end-to-end branding and design projects as the founder of Almeida Digital. I bring a proactive, collaborative approach and a passion for delivering high-quality creative output alongside efficient operational delivery. Fluent in English and Portuguese, I have experience across hospitality, retail, and digital spaces and pride myself on a friendly, can-do attitude, strong attention to detail, and a commitment to continuous improvement.

Stephanie Almeida Butes

Project Manager, Creative Director, Graphic Designer, +6

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I'm Stephanie Almeida Butes, a versatile operations and design professional based in London. I excel at coordinating complex schedules and dispatching field teams while also leading end-to-end branding and design projects as the founder of Almeida Digital. I bring a proactive, collaborative approach and a passion for delivering high-quality creative output alongside efficient operational delivery. Fluent in English and Portuguese, I have experience across hospitality, retail, and digital spaces and pride myself on a friendly, can-do attitude, strong attention to detail, and a commitment to continuous improvement.…I'm Stephanie Almeida Butes, a versatile operations and design professional based in London. I excel at coordinating complex schedules and dispatching field teams while also leading end-to-end branding and design projects as the founder of Almeida Digital. I bring a proactive, collaborative approach and a passion for delivering high-quality creative output alongside efficient operational delivery. Fluent in English and Portuguese, I have experience across hospitality, retail, and digital spaces and pride myself on a friendly, can-do attitude, strong attention to detail, and a commitment to continuous improvement.

Available to hire

I’m Stephanie Almeida Butes, a versatile operations and design professional based in London. I excel at coordinating complex schedules and dispatching field teams while also leading end-to-end branding and design projects as the founder of Almeida Digital. I bring a proactive, collaborative approach and a passion for delivering high-quality creative output alongside efficient operational delivery.

Fluent in English and Portuguese, I have experience across hospitality, retail, and digital spaces and pride myself on a friendly, can-do attitude, strong attention to detail, and a commitment to continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Portuguese

Fluent

Work Experience

Service Dispatcher at Pinnaca Retail & IT Solutions

May 1, 2025 - Present

Coordinated and dispatched field technicians to client sites, optimising scheduling and ensuring compliance with SLAs. Served as the primary liaison between clients and technical teams, managing service tickets, updating job statuses, and facilitating smooth communication and issue resolution.

Founder & Graphic Designer at Almeida Digital

March 1, 2025 - Present

Founded and managed a digital design studio specialising in brand identity, social media assets and merchandising. Led end-to-end design projects for clients, from concept development to final delivery, ensuring high-quality creative output and strong client relationships.

Operations Supervisor at Deliveroo Hop

July 1, 2024 - November 1, 2024

Supervised daily delivery operations, coordinating staff, workflows and order fulfilment to maintain service quality during peak periods. Monitored performance metrics, resolved operational issues and supported management in improving efficiency and customer satisfaction.

Creative & Events Manager at NorthHittaz

January 1, 2024 - August 1, 2025

Led creative direction and event planning for a community-based motorbike collective, managing content, social media activity and brand campaigns. Organised seasonal ride-outs and community events, overseeing logistics, budgeting, partnerships and on-site coordination.

Operations Manager at The Feel Good Group

February 1, 2023 - October 1, 2023

Managed end-to-end store operations for a high-traffic tanning site, including recruitment, staff training, performance management and service delivery. Implemented sales strategies to exceed targets and initiated a front-of-store refurbishment project to improve customer acquisition and enhance the store’s commercial presence.

Team Leader at The Blackbird

October 1, 2022 - April 1, 2023

Supervised front-of-house operations, leading a team to deliver high service standards during busy trading periods. Trained new staff, delegated daily tasks and coordinated between kitchen and bar to ensure timely, consistent customer experience.

Operations Supervisor at Quick Commerce (Zap)

August 1, 2021 - June 1, 2022

Supervised rapid fulfilment operations in a high-volume quick commerce environment, coordinating pick/pack/dispatch workflows and managing shift teams to meet strict delivery SLAs. Oversaw inventory accuracy, equipment readiness and real-time issue resolution to maintain smooth operational performance.

Head Receptionist at Rialto Casino

January 1, 2020 - June 1, 2021

Managed front-of-house operations at a high-traffic casino, supervising reception staff, coordinating schedules, and ensuring exceptional guest experiences. Handled customer inquiries, complaints, and VIP relations while maintaining compliance with operational procedures and security standards.

House Manager / Babysitter at Mariana Ferreira

September 1, 2020 - June 1, 2023

Oversaw household management and childcare responsibilities, including organising routines, supervising children, and coordinating household tasks. Acted as a trusted point of contact to ensure smooth daily operations and family needs were met.

Corporate Receptionist at Army and Navy Club

July 1, 2019 - October 1, 2019

Managed front-of-house operations for a prestigious private members’ club, handling guest enquiries, visitor access, and correspondence. Coordinated administrative tasks, maintained security protocols, and ensured a professional and welcoming environment at all times.

Personal Assistant & Nanny at Stephanie Hudson

November 1, 2018 - August 1, 2019

Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings. Managed household tasks such as laundry, cleaning, and grocery shopping to keep the home organized and running efficiently.

VIP Assistant at Chelsea FC

November 1, 2017 - June 1, 2018

Provided high-level support to VIP guests and stakeholders, coordinating hospitality, event logistics, and schedules. Acted as the primary point of contact for VIPs, ensuring exceptional experiences and seamless communication during events.

Nanny/Babysitter at Leonardo Semedo-Campos

November 1, 2016 - June 1, 2019

Developed positive relationships with children and their families, resulting in long-term relationships and referrals. Assisted with homework and other educational activities, resulting in improved grades for children.