SA

Stephanie Almeida Butes

Available to hire

I'm Stephanie Almeida Butes, a versatile operations and design professional based in London.

About

I’m Stephanie Almeida Butes, a versatile operations and design professional based in London. I excel at coordinating complex schedules and dispatching field teams while also leading end-to-end branding and design projects as the founder of Almeida Digital. I bring a proactive, collaborative approach and a passion for delivering high-quality creative output alongside efficient operational delivery.

Fluent in English and Portuguese, I have experience across hospitality, retail, and digital spaces and pride myself on a friendly, can-do attitude, strong attention to detail, and a commitment to continuous improvement.

  • 9 years' experience
  • Joined February 2026

Languages

  • EnglishFluent
  • PortugueseFluent

Industry experience

  • Retail
  • Media & Entertainment
  • Travel & Hospitality
  • Education
  • Professional Services

Work experience· 13 roles

Service Dispatcher · Pinnaca Retail & IT SolutionsMay 2025 – Present · 1 yr 7 mos

Coordinated and dispatched field technicians to client sites, optimising scheduling and ensuring compliance with SLAs. Served as the primary liaison between clients and technical teams, managing service tickets, updating job statuses, and facilitating smooth communication and issue resolution.

Founder & Graphic Designer · Almeida DigitalMar 2025 – Present · 1 yr 9 mos

Founded and managed a digital design studio specialising in brand identity, social media assets and merchandising. Led end-to-end design projects for clients, from concept development to final delivery, ensuring high-quality creative output and strong client relationships.

Operations Supervisor · Deliveroo HopJul 2024 – Nov 2024 · 5 mos

Supervised daily delivery operations, coordinating staff, workflows and order fulfilment to maintain service quality during peak periods. Monitored performance metrics, resolved operational issues and supported management in improving efficiency and customer satisfaction.

Creative & Events Manager · NorthHittazJan 2024 – Aug 2025 · 1 yr 8 mos
Operations Manager · The Feel Good GroupFeb 2023 – Oct 2023 · 9 mos
Team Leader · The BlackbirdOct 2022 – Apr 2023 · 7 mos
Operations Supervisor · Quick Commerce (Zap)Aug 2021 – Jun 2022 · 11 mos
House Manager / Babysitter · Mariana FerreiraSep 2020 – Jun 2023 · 2 yrs 10 mos

Education· 8

Skills Bootcamp Level 3 in Teaching Support and Assisting · ThinkEmployment2025
A Level in Sociology, English Literature and Psychology · Richmond Upon Thames College2016 – 2018
8 GCSEs including Maths and English · Sacred Heart High School2010 – 2015
Project Management: The Fundamentals (Alison) - online course · Alison2030 – 2026

Certifications and awards

Skills Bootcamp Level 3 in Teaching Support and Assisting2025
Project Management: The Fundamentals (Alison)2030 – 2026
Skills Bootcamp Lv. 3 in Teaching Support and Assisting2025
Project Management: The Fundamentals2030 – 2026

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