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Senior Design Leader & AI Architect with 20 years of experience building 0→1 products across startups and enterprise. Expert in AI-native UX, specializing in agentic workflows, human-in-the-loop systems, and scalable design patterns.
Player-coach who drives product vision, leads high-performing design teams, and executes deep technical integrations in B2B SaaS, Commerce, and Privacy. Currently serving as an architectural bridge between emerging LLM capabilities and enterprise privacy software.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Career Staff Designer at OneTrust
February 1, 2024 - PresentArchitectural bridge between LLM capabilities and enterprise privacy software. Managed a team of designers and defined the UX framework for autonomous agents to keep complex AI interactions transparent, ethical, and scalable across the OneTrust suite. Led redesign of a modern integration canvas for autonomous AI agents and complex logic workflows; established platform-wide AI design standards for a cohesive copilot experience across product lines. Conducted strategic research with 11 key enterprise customers (totaling $4.6M ARR) to translate friction points into themes and a 1-year roadmap. Designed and shipped the OneTrust Copilot to synthesize complex privacy data guidance into actionable insights.
Career Staff Designer (Design Leader) at OneTrust
February 1, 2024 - PresentArchitectural bridge between emerging LLM capabilities and enterprise privacy software. Managed a team of designers while defining the UX framework for autonomous agents, ensuring complex AI interactions remain transparent, ethical, and scalable across the OneTrust suite. Led AI agent orchestration redesign of an integration canvas for autonomous agents and complex logic workflows; established platform-wide AI design standards for a cohesive copilot experience; conducted strategic research with 11 key enterprise customers ($4.6M ARR) to translate friction points into a 1-year roadmap; designed and shipped the OneTrust Copilot using GenAI to synthesize complex privacy data guidance into actionable insights.
Senior Design Leader & AI Architect at OneTrust
February 1, 2024 - PresentArchitectural bridge between emerging LLM capabilities and enterprise-grade privacy software, leading a design team to create UX for autonomous agents, ensuring complex AI interactions are transparent, ethical, and scalable across the OneTrust suite. Key contributions include redesigning AI agent orchestration, establishing platform-wide AI design standards for cohesive copilot experiences, conducting strategic research with 11 enterprise customers ($4.6M ARR), and delivering the OneTrust Copilot that translates complex privacy guidance into actionable insights.
Director of Product Design at Automation Anywhere
April 1, 2022 - January 31, 2024Led the UX strategy for CoPilot, a suite of AI-powered B2B automation tools, focusing on natural language intents and low-fidelity discovery. Defined the API-first automation workspace vision to reduce user friction in complex backend integrations. Served as a strategic player-coach, mentoring lead designers and steering the 0→1 AI-enabled automation roadmap.
Senior Manager of Product Design at Salesforce
April 1, 2018 - March 1, 2022Directed the design strategy for Order Management (OMS) and Commerce ecosystems during a period of massive organizational integration. Balanced a 75% individual contributor load with 25% team leadership, unifying B2B and B2C into a single Commerce Cloud, optimizing global retailer journeys, and leading a 0→1 commerce launch. Standardized research methodologies across a 10+ person team to accelerate feedback loops between customers and engineering.
Founding Product Designer at CloudCraze (acquired by Salesforce)
April 1, 2017 - March 1, 2018As the first design hire, established the design culture and processes for a high-growth B2B startup. Transformed complex enterprise requirements (tiered pricing and catalogs) into a validated, user-centered storefront that helped drive Salesforce’s acquisition of CloudCraze. Owned end-to-end design for core features and conducted extensive buyer Persona validation to pivot toward enterprise-grade needs.
User Experience Designer & Front End Engineer Consultant at Slalom
June 1, 2014 - March 1, 2017Acted as a cross-functional consultant for Fortune 500 clients, delivering rapid prototyping and full-stack UX that balanced deep research with front-end feasibility. Led rapid prototyping and UX strategy for clients including Baxter and Beam Suntory, bridging design and development to ensure technically viable, high-fidelity prototypes.
Product Designer & Front End Engineer at Charles Schwab
January 1, 2012 - May 1, 2014Focused on the challenges of options trading in fintech, managing the UX for high-velocity trading platforms. Simplified dense information architectures into intuitive dashboards for Options, Futures, and Forex traders. Led the UX integration of OptionsXpress into Schwab.com and delivered a Cash Sweep program design contributing to $15M in capital retention.
User Experience Designer & Front End Engineer at Quantum Group
April 1, 2009 - December 1, 2011Designed UX and front-end interfaces for financial/trading software, translating complex datasets into usable dashboards and intuitive experiences.
Visual Designer & Front End Engineer Consultant at Netrix Global
October 1, 2007 - March 1, 2009Delivered visual design and front-end engineering for enterprise clients, bridging design and code to produce polished interfaces.
Visual Designer at VHT Studios
June 1, 2007 - August 1, 2007Visual design projects for studio clients.
Education
Double Major in Art & Art History and Communication Studies at University of Iowa
January 11, 2030 - April 29, 2026Double Major (Art & Art History and Communication Studies) at University of Iowa
January 11, 2030 - July 23, 2026Double Major (Art & Art History; Communication Studies) at University of Iowa
January 11, 2030 - July 23, 2026Vice President (student leadership role) at University of Iowa Students in Design
January 11, 2030 - July 23, 2026Qualifications
Industry Experience
Software & Internet, Professional Services, Retail, Financial Services, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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