Available to hire
I am a motivated and detail-oriented Data Entry and Customer Service Specialist with over 7 years of experience supporting clients across government, telecommunications, and insurance sectors.
I am highly skilled in data entry, payroll processing, and client communication. I am known for accuracy, adaptability, and professionalism in fast-paced environments. I am seeking remote or freelance opportunities in data entry, administrative assistance, or customer support.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Data Entry Clerk at National Works Agency
June 1, 2019 - November 11, 2025Enter and verify payment vouchers and payroll amendments using ACCPAC/PAS. Generate transaction reports and reconcile financial data. Maintain confidentiality and accuracy in employee and vendor records.
Customer Service Rep, Humana Insurance at Hinduja Global Solutions (HGS)
June 1, 2019 - June 1, 2019Assisted members & pharmacies with prescription benefits, coverage, and claims. Processed overrides and pre-authorizations with high accuracy.
Account Associate (DirecTV) at VXI Jamaica Ltd
November 1, 2017 - November 1, 2017Handled inbound calls, sold services, and documented customer interactions.
Customer Service Rep (AT&T) at Sutherland Global Services
August 1, 2016 - August 1, 2016Supported customers with billing, promotions, and equipment queries.
Customer Service Rep at Startek / Asset Marketing
January 1, 2016 - January 1, 2016Processed orders and refunds while resolving complaints efficiently.
Customer Service Rep at West Jamaica Agent Service Ltd
January 1, 2015 - January 1, 2015Managed client inquiries and tracked product status reports.
Data Processing Clerk at Courts Unicomer Ltd
January 1, 2014 - January 1, 2014Processed goods received notes, stock transfers and supplier orders.
Customer Service Rep at ACS / Xerox Services
January 1, 2013 - January 1, 2013Resolved customer concerns and processed transactions accurately.
Education
C.X.C Passes at School of Excellence
January 1, 2009 - January 1, 2010Principles of Business at School of Excellence
January 1, 2009 - January 1, 2010C.X.C Passes at Norman Manley High School
January 1, 2005 - January 1, 2009Qualifications
Industry Experience
Government, Telecommunications, Financial Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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