I’m a dedicated and customer-focused professional with a strong background in providing exceptional service and support. With experience in handling customer inquiries, resolving issues, and ensuring satisfaction, I take pride in creating positive experiences and building long-term relationships. I’m passionate about helping people, solving problems efficiently, and representing my company with professionalism and care.…

SUDESHNA KASHYAP

I’m a dedicated and customer-focused professional with a strong background in providing exceptional service and support. With experience in handling customer inquiries, resolving issues, and ensuring satisfaction, I take pride in creating positive experiences and building long-term relationships. I’m passionate about helping people, solving problems efficiently, and representing my company with professionalism and care.…

Available to hire

I’m a dedicated and customer-focused professional with a strong background in providing exceptional service and support. With experience in handling customer inquiries, resolving issues, and ensuring satisfaction, I take pride in creating positive experiences and building long-term relationships. I’m passionate about helping people, solving problems efficiently, and representing my company with professionalism and care.

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Skills

Experience Level

Language

English
Advanced
Hindi
Advanced

Work Experience

Operations Executive at Apna
September 1, 2022 - September 1, 2022
Elevated customer satisfaction and loyalty by managing comprehensive customer service operations and resolving complex inquiries and complaints. Optimized operational efficiency by facilitating collaboration across cross-functional teams and overseeing the procurement of essential materials. Drove strategic decision-making by generating detailed performance reports on inventory levels, production output, and customer service metrics. Enhanced organizational strategy and team performance through collaboration with senior management on operational planning and the development of staff improvement plans. Propelled business growth by cultivating and sustaining strategic relationships with key clients.

Education

Bachelor of Technology at Presidency University
January 1, 2017 - January 1, 2021

Qualifications

AutoCAD & SolidWorks
January 11, 2030 - October 28, 2025

Industry Experience

Manufacturing, Professional Services, Other

Skills

Experience Level

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