Available to hire
I’m Sumaiya Akter, a fourth-year Software Engineering student at the University of Stirling (RAK campus), passionate about building reliable software and learning new technologies. I’m proficient in Python, JavaScript, C, OCaml, HTML, and XML, with a solid grounding in software development principles.
I enjoy crafting user-friendly interfaces, optimizing performance, and collaborating on cross-functional teams. I’m eager to embrace new technologies and contribute meaningful solutions as part of a dynamic development group.
Skills
Language
English
Fluent
Hindi
Fluent
Work Experience
Telemarketing Executive at HQMENA (Money Expo India)
August 1, 2025 - PresentConducted outbound calls to promote and register participants for Money Expo India. Maintained a database of leads and ensured follow-ups for maximum engagement. Achieved targets in a fast-paced telemarketing environment while providing excellent client communication.
Counter Staff at Magic Planet Deira City Centre, Dubai
June 30, 2022 - September 8, 2025Assisted customers with purchases and queries while ensuring smooth counter operations. Handled transactions and maintained service quality in a high-traffic entertainment venue.
Event Staff at Dubai Game Expo Summit (Expo 2020)
July 31, 2023 - September 8, 2025Supported event operations and guest engagement during an international gaming summit. Collaborated with team members to ensure smooth execution of activities.
Staff Assistant at K Food Festival Dubai Festival City (DFC)
May 31, 2022 - September 8, 2025Supported event setup and assisted customers during the food festival.
Reception & Admin Assistant at Smiles by E and Silicon Oasis, Dubai
July 31, 2024 - September 8, 2025Handled front-desk reception duties, appointment scheduling, and customer inquiries. Assisted in administrative tasks to support daily business operations.
Telemarketing Executive at HQMENA (Money Expo India)
August 1, 2025 - PresentConducted outbound calls to promote and register participants for Money Expo India. Maintained a database of leads and follow-ups for maximum engagement. Achieved targets in a fast-paced telemarketing environment with excellent client communication.
Counter Staff at Magic Planet
June 1, 2022 - September 8, 2025Assisted customers with purchases and queries while ensuring smooth counter operations. Handled transactions and maintained service quality in a high-traffic entertainment venue.
Event Staff at Dubai Game Expo Summit
July 1, 2023 - PresentSupported event operations and guest engagement during an international gaming summit. Collaborated with team members to ensure smooth execution of activities.
Staff Assistant at K Food Festival Dubai
May 1, 2022 - PresentSupported event setup and assisted customers during the food festival.
Reception & Admin Assistant at Smiles by E, Silicon Oasis, Dubai
July 1, 2024 - September 8, 2025Handled front-desk reception duties, appointment scheduling, and customer inquiries. Assisted in administrative tasks to support daily business operations.
Telemarketing Executive at HQMENA (Money Expo India)
August 1, 2025 - PresentConducted outbound calls to promote and register participants for Money Expo India. Maintained a database of leads and ensured follow-ups for maximum engagement. Achieved targets in a fast-paced telemarketing environment while providing excellent client communication.
Counter Staff at Magic Planet
June 1, 2022 - September 8, 2025Assisted customers with purchases and queries while ensuring smooth counter operations. Handled transactions and maintained service quality in a high-traffic entertainment venue.
Event Staff at Dubai Game Expo Summit (Expo 2020)
July 1, 2023 - PresentSupported event operations and guest engagement during an international gaming summit. Collaborated with team members to ensure smooth execution of activities.
Staff Assistant at K Food Festival Dubai Festival City (DFC)
May 1, 2022 - PresentSupported event setup and assisted customers during the food festival.
Reception & Admin Assistant at Smiles by E and Silicon Oasis, Dubai
July 31, 2024 - September 8, 2025Handled front-desk reception duties, appointment scheduling, and customer inquiries. Assisted in administrative tasks to support daily business operations.
Telemarketing Executive at HQMENA (Money Expo India)
August 1, 2025 - PresentConducted outbound calls to potential clients to promote and register participants for Money Expo India. Maintained a database of leads and ensured follow-ups for maximum engagement. Achieved targets in a fast-paced telemarketing environment while providing excellent client communication.
Counter Staff at Magic Planet Deira City Centre, Dubai
June 1, 2022 - September 8, 2025Assisted customers with purchases and queries while ensuring smooth counter operations. Handled transactions and maintained service quality in a high-traffic entertainment venue.
Event Staff at Dubai Game Expo Summit (Expo 2020)
July 1, 2023 - September 8, 2025Supported event operations and guest engagement during an international gaming summit. Collaborated with team members to ensure smooth execution of activities.
Staff Assistant at K Food Festival Dubai Festival City (DFC)
May 1, 2022 - September 8, 2025Supported event setup and assisted customers during the food festival.
Reception & Admin Assistant at Smiles by E and Silicon Oasis, Dubai
July 1, 2024 - September 8, 2025Handled front-desk reception duties, appointment scheduling, and customer inquiries. Assisted in administrative tasks to support daily business operations.
Telemarketing Executive at HQMENA (Money Expo India)
August 1, 2025 - PresentConducted outbound calls to promote Money Expo India, maintained lead database, followed up with participants, and achieved targets in a fast-paced environment.
Counter Staff at Magic Planet
June 1, 2022 - September 8, 2025Assisted customers with purchases and queries, handled transactions, and maintained service quality in a high-traffic entertainment venue.
Event Staff at Dubai Game Expo Summit
July 1, 2023 - PresentSupported event operations and guest engagement during an international gaming summit, collaborating with team members to ensure smooth execution of activities.
Staff Assistant at K Food Festival Dubai
May 1, 2022 - September 8, 2025Supported event setup and assisted customers during the food festival.
Reception & Admin Assistant at Smiles by E
July 1, 2024 - September 8, 2025Handled front-desk reception duties, appointment scheduling, and customer inquiries; assisted in administrative tasks to support daily business operations.
Education
Std X at Gulf Indian High School CBSE
January 1, 2019 - December 31, 2020Std XII at Gulf Indian High School CBSE
January 1, 2021 - December 31, 2022Graduation at University of Stirling [RAK]
January 1, 2022 - January 1, 2026Std X at Gulf Indian High School
January 1, 2019 - January 1, 2020Std XII at Gulf Indian High School
January 1, 2021 - January 1, 2022Bachelor of Software Engineering at University of Stirling (RAK Campus)
January 1, 2022 - January 1, 2026Class 10 (Std X) at Gulf Indian High School
January 1, 2019 - January 1, 2020Class 12 (Std XII) at Gulf Indian High School
January 1, 2021 - January 1, 2022Bachelor of Science in Software Engineering at University of Stirling (RAK campus)
January 1, 2022 - January 1, 2026Std X (CBSE) at Gulf Indian High School
January 1, 2019 - January 1, 2020Std XII (CBSE) at Gulf Indian High School
January 1, 2021 - January 1, 2022Bachelor of Science in Software Engineering at University of Stirling [RAK] / University of Stirling
January 1, 2022 - January 1, 2026Std X (CBSE) at Gulf Indian High School
January 1, 2019 - January 1, 2020Std XII (CBSE) at Gulf Indian High School
January 1, 2021 - January 1, 2022Bachelors in Software Engineering at University of Stirling (RAK)
January 1, 2022 - January 1, 2026Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Education, Travel & Hospitality, Retail, Professional Services, Other, Computers & Electronics
Skills
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