Available to hire
Senior Product Manager with 5+ years in BFSI, Fintech & Digital Lending, specializing in Loan Origination Systems (LOS), Credit
Card Onboarding, Automated Underwriting, and Compliance-First Product Launches. Led cross-functional teams of 20+ delivering
API-driven platforms with measurable impact: 6x TAT reduction, 50,000+ acquisitions, INR 1,000 Cr+ spends, 25% STP uplift, 100%
regulatory adherence. Expertise in Product Strategy, OKR led Roadmapping, GTM, Agile/Scrum, Stakeholder Management,
KYC/AML, BRE, and Data-Driven Decisioning.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Work Experience
Senior Product Manager – Digital Acquisition & Lending, Credit Car ds at ICICI Bank Ltd.
March 1, 2024 - PresentOwned product vision and strategy for an API-driven lending platform (Credit Cards) with compliance-first design aligned to RBI requirements. Built a unified sourcing platform consolidating multiple journeys and completed full migration in 3 months with zero compliance violations. Led LOS routing and automated underwriting decision trees, reducing TAT from 7 days to 1 day and enabling same-day decisioning for a portion of applications. Improved approval rates using funnel analytics and cohort analysis; increased credit manager efficiency through BRE-based decisioning and eligibility/risk segmentation. Integrated compliance controls into product features, ensuring 100% adherence to lending regulations, KYC norms, and data protection standards. Scaled runtime metrics optimizations, led cross-functional delivery (Engineering, UX, Data, Risk, Compliance, Operations), drove Account Aggregator integration and zero-touch digital acquisition, and generated incremental acquisitions at scale.
Product Manager – Digital Acquisition, ICICI Bank Ltd. at ICICI Bank Ltd.
March 1, 2023 - March 1, 2024Improved credit card application processing time by optimizing credit hub assignment and LOS routing. Implemented unified onboarding for salary accounts and credit cards, increasing cross-sell adoption. Deployed multi-factor authentication (MFA) with zero critical defects through rigorous UAT. Partnered with Risk and Compliance to deliver regulatory enhancements ensuring 100% RBI adherence.
Product Manager – Credit Cards & Lending at AU Small Finance Bank
June 1, 2021 - March 1, 2023Founding product team member for credit card launch from zero-to-scale across origination, underwriting, activation, and post-launch optimization. Co-led GTM campaigns achieving large issuance and spends; conducted customer interviews and competitive benchmarking with measurable UX improvements. Designed BRE underwriting rules with Risk and Credit Policy to reduce manual interventions and improve decisioning.
Education
MBA at Indian Institute of Management, Visakhapatnam
January 1, 2021 - January 1, 2021B.Com (Hons) at University of Delhi
January 1, 2017 - January 1, 2017Qualifications
Industry Experience
Financial Services, Other
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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