Justina Sunday

Managed the founder/CEO’s calendar, scheduling meetings across time zones and resolving conflicts early to protect daily priorities. Screened and organized the executive inbox, drafting replies and flagging messages that required same-day action. Reduced response/turnaround time by 30% using standardized templates and structured follow-up tracking. Tracked tasks and deadlines in Asana, following up until items were closed. Updated HubSpot CRM records and prepared reports, documents, and meeting notes for executive review. Coordinated travel bookings and itineraries while handling confidential information with discretion.

Scheduled appointments and managed calendars for consultants and clients. Prepared and filed documents, letters, and reports with accurate record-keeping. Answered client calls and emails, routing requests to the appropriate team member. Maintained organized digital filing systems to reduce document retrieval time and improve day-to-day workflow.