Available to hire
I am a junior technical writer with a solid foundation in computer science and technical communication. I enjoy turning complex software concepts into clear, actionable documentation for developers and end users.
Collaborating with engineering teams comes naturally to me. I document REST APIs, craft user-facing guides, and help streamline documentation workflows using Git and modern tooling to improve onboarding and knowledge sharing.
Language
Work Experience
Technical Writing Intern at TechFlow Solutions
May 1, 2025 - August 1, 2025Collaborated with the DevOps team to document internal deployment workflows, reducing onboarding time for new hires by 15%. Audited and updated 20+ Knowledge Base articles to reflect UI changes in the latest software release. Used Postman to test API endpoints and verified that response codes matched the existing documentation.
IT Support Assistant at Texas A&M IT Help Desk
September 1, 2023 - May 1, 2025Translated complex technical troubleshooting steps into easy-to-follow guides for students and faculty. Resolved over 30 tickets weekly related to network connectivity, software installation, and account security.
Education
Bachelor of Science in Technical Communication at Texas A&M University
January 11, 2030 - March 13, 2026Qualifications
Google Technical Writing Course (Certificates I & II)
January 11, 2030 - March 13, 2026AWS Certified Cloud Practitioner
January 11, 2030 - March 13, 2026Industry Experience
Software & Internet, Professional Services, Education
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