Howard Sunrise
I am a junior technical writer with a solid foundation in computer science and technical communication. I enjoy turning complex software concepts into clear, actionable documentation for developers and end users.
About
I am a junior technical writer with a solid foundation in computer science and technical communication. I enjoy turning complex software concepts into clear, actionable documentation for developers and end users.
Collaborating with engineering teams comes naturally to me. I document REST APIs, craft user-facing guides, and help streamline documentation workflows using Git and modern tooling to improve onboarding and knowledge sharing.
- 1 year's experience
- Joined March 2026
Industry experience
- Software & Internet
- Professional Services
- Education
Work experience
Collaborated with the DevOps team to document internal deployment workflows, reducing onboarding time for new hires by 15%. Audited and updated 20+ Knowledge Base articles to reflect UI changes in the latest software release. Used Postman to test API endpoints and verified that response codes matched the existing documentation.
Translated complex technical troubleshooting steps into easy-to-follow guides for students and faculty. Resolved over 30 tickets weekly related to network connectivity, software installation, and account security.
Education
Certifications and awards
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