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Hi, I’m Suchla Wetherell, a Data Operations & Systems Analyst known for being organized and dependable, with a strong analytical mindset and a structured approach to data quality, systems, and process improvement. I enjoy working both independently and collaboratively across teams, maintaining a calm, focused approach to problem solving. I thrive in data-driven and technical environments, bringing hands-on experience in data governance, analytics, and cross-functional collaboration to deliver reliable reporting, scalable processes, and continuous improvement.…Hi, I’m Suchla Wetherell, a Data Operations & Systems Analyst known for being organized and dependable, with a strong analytical mindset and a structured approach to data quality, systems, and process improvement. I enjoy working both independently and collaboratively across teams, maintaining a calm, focused approach to problem solving. I thrive in data-driven and technical environments, bringing hands-on experience in data governance, analytics, and cross-functional collaboration to deliver reliable reporting, scalable processes, and continuous improvement.

Suchla Wetherell

Vector Illustrator, 3D Modeler, Motion Graphic Designer, +7

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Hi, I’m Suchla Wetherell, a Data Operations & Systems Analyst known for being organized and dependable, with a strong analytical mindset and a structured approach to data quality, systems, and process improvement. I enjoy working both independently and collaboratively across teams, maintaining a calm, focused approach to problem solving. I thrive in data-driven and technical environments, bringing hands-on experience in data governance, analytics, and cross-functional collaboration to deliver reliable reporting, scalable processes, and continuous improvement.…Hi, I’m Suchla Wetherell, a Data Operations & Systems Analyst known for being organized and dependable, with a strong analytical mindset and a structured approach to data quality, systems, and process improvement. I enjoy working both independently and collaboratively across teams, maintaining a calm, focused approach to problem solving. I thrive in data-driven and technical environments, bringing hands-on experience in data governance, analytics, and cross-functional collaboration to deliver reliable reporting, scalable processes, and continuous improvement.

Available to hire

Hi, I’m Suchla Wetherell, a Data Operations & Systems Analyst known for being organized and dependable, with a strong analytical mindset and a structured approach to data quality, systems, and process improvement. I enjoy working both independently and collaboratively across teams, maintaining a calm, focused approach to problem solving.

I thrive in data-driven and technical environments, bringing hands-on experience in data governance, analytics, and cross-functional collaboration to deliver reliable reporting, scalable processes, and continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Spanish; Castilian

Advanced

Work Experience

Art & English Teacher at International Schools Hanoi & Danang, Vietnam

January 1, 2018 - December 31, 2020

Delivered lessons in art and English in an international school setting; adapted explanations of structured concepts to different learning styles and levels; designed lesson plans; guided learners through new ideas step by step; assessed progress and provided clear, supportive feedback to support understanding and skill development.

Support Agent at New Balance (CPM), Barcelona, Spain

January 1, 2020 - December 31, 2023

Handled customer inquiries, order processing, refunds and invoicing; collaborated with cross-functional teams to resolve issues; maintained customer records and supported CRM workflows.

End User & Partner Support Specialist at Monta Barcelona, Spain

January 1, 2023 - December 31, 2024

Provided high-volume, system-based support across Monta’s platform via Zendesk; troubleshooted application behavior, account setups, and EV charge point integrations; used Jira documentation and escalation; investigated user accounts, charging logs, and system configurations; supported transactional workflows including orders, refunds, and invoicing; collaborated with cross-functional teams to resolve issues.

Educator / Tutor

January 1, 2018 - January 1, 2020

Delivered structured lessons and one-to-one tutoring in an international setting, adapting explanations of structured concepts to different learning styles and levels. Designed lesson plans, guided learners through new ideas step by step, assessed progress, and provided clear, supportive feedback to support understanding and skill development.

Technical Support Specialist at Monta

January 1, 2023 - December 31, 2024

Provided high-volume, system-based support for users and partners across Monta's platform via Zendesk, troubleshooting application behavior, account set-ups, and EV charging point integrations. Used Jira documentation to escalate issues, investigated user accounts, charging logs, and system configurations, and supported transactional workflows including orders, refunds, and invoicing. Collaborated with cross-functional teams to resolve technical and operational issues, ensuring accurate data and smooth platform delivery.