Hi, I’m Tracy Austin, a strategic marketing leader with extensive experience across corporate, startup, and non-profit sectors. I help executive teams shape brand narratives, craft compelling messaging, and deliver growth through integrated campaigns and data-driven programs. I build strong teams, partnerships, and measurement-driven programs that align brand, product, and audience needs. I’m passionate about guiding organizations through complex environments, from regulated financial services to health and non-profits, to achieve observable results.

Tracy Austin

Hi, I’m Tracy Austin, a strategic marketing leader with extensive experience across corporate, startup, and non-profit sectors. I help executive teams shape brand narratives, craft compelling messaging, and deliver growth through integrated campaigns and data-driven programs. I build strong teams, partnerships, and measurement-driven programs that align brand, product, and audience needs. I’m passionate about guiding organizations through complex environments, from regulated financial services to health and non-profits, to achieve observable results.

Available to hire

Hi, I’m Tracy Austin, a strategic marketing leader with extensive experience across corporate, startup, and non-profit sectors. I help executive teams shape brand narratives, craft compelling messaging, and deliver growth through integrated campaigns and data-driven programs.

I build strong teams, partnerships, and measurement-driven programs that align brand, product, and audience needs. I’m passionate about guiding organizations through complex environments, from regulated financial services to health and non-profits, to achieve observable results.

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Language

English
Fluent

Work Experience

Consultant – Marketing Executive at JACY Consulting
November 1, 2014 - Present
Drove a 30% QoQ increase in brand engagement, acted as senior advisor to executives shaping brand narrative and strategic communications, led cross-functional teams and agency partners to deliver cohesive, on-brand marketing execution.
Vice President – Marketing at Thrive Health
October 1, 2022 - August 1, 2024
Achieved a 32% YoY increase in brand awareness and 67% growth in brand engagement; designed new organizational structure and streamlined intake processes; led multi-channel campaigns and a comprehensive growth strategy.
Director – Retail, Service and Distribution at Tangerine Bank
January 1, 2016 - October 1, 2022
Led national retail strategy and service delivery; launched internal campaigns; improved SLA, First Call Resolution, and employee engagement; advised cross-functional teams on communications and brand initiatives.
Product Manager – Investments at Tangerine Bank
March 1, 2010 - January 1, 2012
Led external marketing communications for B2B/B2C investment products; developed messaging for balanced and growth portfolios; managed fund transitions and client migrations; created internal communications resources to support frontline teams.
Director of Marketing at VenGrowth Asset Management
February 1, 2009 - March 1, 2010
Managed $5M budget for Sales & Marketing; led communication strategies for B2B; oversaw creative design, print production, research, and public relations to strengthen corporate brand.
Product Marketing Manager at VenGrowth Asset Management
December 1, 2006 - February 1, 2009
Led launches of new funds and campaigns; rebranded materials and sales strategies to shorten the sales cycle; contributed to award-winning marketing efforts.
Senior Marketing Communications Specialist at AIM Trimark Investments
January 1, 2001 - December 1, 2006
Defined strategic communication plans; managed regulatory communications; expanded brand awareness through broad internal/external campaigns; Managing Editor of industry publication.
Senior Manager – Marketing, Projects & Branding at Tangerine Bank
January 1, 2012 - January 1, 2016
Directed a $50M rebrand from ING DIRECT to Tangerine; delivered cohesive national marketing and communications across channels; improved recognition, web traffic, and leads; established project management systems for execution alignment.

Education

Executive MBA at Quantic School of Business & Technology
January 11, 2030 - January 1, 2023
Accelerator Leadership – Diversity & Inclusion at McKinsey Business Academy
January 11, 2030 - January 14, 2026
Postgraduate in Marketing & Business at Schulich School of Business
January 11, 2030 - January 14, 2026
Advanced Project Management at Centennial College
January 11, 2030 - January 14, 2026
Mass Communications & Public Relations at Bay3000
January 11, 2030 - January 14, 2026
Bachelor of Arts in English and Sociology & Anthropology at Carleton University
January 11, 2030 - January 14, 2026

Qualifications

Executive MBA
January 11, 2030 - January 1, 2023
Accelerator Leadership – Diversity & Inclusion
January 11, 2030 - January 14, 2026
Schulich Postgraduate in Marketing & Business
January 11, 2030 - January 14, 2026
Advanced Project Management
January 11, 2030 - January 14, 2026
Mass Communications & Public Relations
January 11, 2030 - January 14, 2026

Industry Experience

Financial Services, Healthcare, Non-Profit Organization, Professional Services, Media & Entertainment, Education