Hi, I’m Terence Cowan Jr.—a versatile operations and technical support professional who thrives in fast-paced environments. I've built a career spanning operations coordination, audio-visual production, transportation services, field operations, and hands-on technical troubleshooting, helping teams deliver reliable service and standout experiences. I’m comfortable leading projects, coordinating schedules, and communicating clearly with clients and stakeholders. Whether I’m diagnosing equipment on-site, coordinating logistics, or supporting production, I bring reliability, problem-solving, and a customer-focused approach to every challenge.

Terence Cowan Jr.

PRO

Hi, I’m Terence Cowan Jr.—a versatile operations and technical support professional who thrives in fast-paced environments. I've built a career spanning operations coordination, audio-visual production, transportation services, field operations, and hands-on technical troubleshooting, helping teams deliver reliable service and standout experiences. I’m comfortable leading projects, coordinating schedules, and communicating clearly with clients and stakeholders. Whether I’m diagnosing equipment on-site, coordinating logistics, or supporting production, I bring reliability, problem-solving, and a customer-focused approach to every challenge.

Available to hire

Hi, I’m Terence Cowan Jr.—a versatile operations and technical support professional who thrives in fast-paced environments. I’ve built a career spanning operations coordination, audio-visual production, transportation services, field operations, and hands-on technical troubleshooting, helping teams deliver reliable service and standout experiences.

I’m comfortable leading projects, coordinating schedules, and communicating clearly with clients and stakeholders. Whether I’m diagnosing equipment on-site, coordinating logistics, or supporting production, I bring reliability, problem-solving, and a customer-focused approach to every challenge.

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Language

English
Fluent

Work Experience

Mobile Mechanic & Transportation Services at Self-Employed
January 1, 2022 - Present
Provide private transportation and chauffeur services emphasizing professionalism, reliability, and customer satisfaction. Perform mobile diagnostics, maintenance, and repair services for a variety of vehicles. Coordinate scheduling, customer communication, route planning, invoicing, and logistics independently. Maintain detailed service documentation and customer records.
Audio Engineer / Sound Engineer at Self-Employed
January 1, 2006 - Present
Provide audio engineering and technical production services for churches, live venues, outdoor events, studios, and corporate functions. Operate professional recording systems, DAWs, digital mixers, and live sound reinforcement equipment. Manage mixing, mastering, troubleshooting, setup, teardown, and client production coordination.
Clinical Call Center Representative at Sound Physicians
January 1, 2022 - January 1, 2024
Handled high-volume inbound and outbound communications within a healthcare support environment. Scheduled appointments, managed escalations, and coordinated communications with medical staff. Troubleshot hardware, phone systems, and workstation connectivity issues while maintaining HIPAA compliance.
Field Technician at Heath Consultants
January 1, 2021 - January 1, 2022
Located and documented gas lines and utility infrastructure using specialized locating equipment. Generated field reports and mapped utility data utilizing ArcGIS and FieldSmart software. Maintained strict safety and compliance standards while operating independently in field environments.
Sales Supervisor at Guitar Center
January 1, 2017 - January 1, 2020
Supervised sales associates while maintaining operational efficiency and customer satisfaction. Provided technical product expertise involving professional audio, recording systems, and electronics. Managed inventory, merchandising displays, opening/closing procedures, and cash handling operations.
Security Officer at Allied Barton
January 1, 2014 - January 1, 2016
Performed security patrols, monitored surveillance systems, and maintained professional site security operations. Provided escort services, access management, emergency response coordination, and incident reporting.
Courier at FedEx Express
January 1, 2013 - January 1, 2014
Managed delivery logistics, route organization, and customer package services independently. Operated commercial delivery vehicles safely and efficiently while meeting strict delivery schedules.
Safety Professional at Certified Safety Specialists
January 1, 2009 - January 1, 2013
Specialized in refinery safety management, confined space monitoring, fire watch, and OSHA-related compliance procedures. Tracked personnel movement, maintained operational safety records, and supported safety program execution.
Office Technician at California Department of Corrections
January 1, 2006 - January 1, 2009
Managed confidential administrative records, documentation, scheduling, and operational support duties. Provided technical support, communications coordination, and database management across multiple departments. Supported onboarding coordination, medical information processing, compliance documentation, and reporting.

Education

Broadcast Engineering & Studio Engineering at Cedar Valley College
January 11, 2030 - May 18, 2026
Business Administration at Colorado Technical University Online
January 11, 2030 - May 18, 2026
Business Administration at University of Phoenix Online
January 11, 2030 - May 18, 2026
Broadcast Engineering & Studio Engineering at Cedar Valley College
January 11, 2030 - May 18, 2026
Business Administration at Colorado Technical University Online
January 11, 2030 - May 18, 2026
Business Administration at University of Phoenix Online
January 11, 2030 - May 18, 2026
Broadcast Engineering & Studio Engineering at Cedar Valley College
January 11, 2030 - May 18, 2026
Business Administration at Colorado Technical University Online
January 11, 2030 - May 18, 2026
Business Administration at University of Phoenix Online
January 11, 2030 - May 18, 2026

Qualifications

Safety Professional (Certified Safety Specialist)
January 1, 2009 - January 1, 2013
Certified Safety Specialist – Safety Professional
January 1, 2009 - January 1, 2013

Industry Experience

Media & Entertainment, Transportation & Logistics, Professional Services, Healthcare, Education, Retail