I'm a multilingual business development, sales and digital marketing professional with hands-on experience in outbound sales, lead qualification, and client-facing roles within SaaS, marketing, and creative environments. I build strong relationships through clear communication, problem-solving, and proactive follow-ups; I enjoy collaborating with marketing and product teams to drive growth, design effective campaigns, and streamline processes using CRM tools and data-driven insights.

Taha Malki

I'm a multilingual business development, sales and digital marketing professional with hands-on experience in outbound sales, lead qualification, and client-facing roles within SaaS, marketing, and creative environments. I build strong relationships through clear communication, problem-solving, and proactive follow-ups; I enjoy collaborating with marketing and product teams to drive growth, design effective campaigns, and streamline processes using CRM tools and data-driven insights.

Available to hire

I’m a multilingual business development, sales and digital marketing professional with hands-on experience in outbound sales, lead qualification, and client-facing roles within SaaS, marketing, and creative environments.

I build strong relationships through clear communication, problem-solving, and proactive follow-ups; I enjoy collaborating with marketing and product teams to drive growth, design effective campaigns, and streamline processes using CRM tools and data-driven insights.

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Language

English
Fluent
French
Fluent
Arabic
Fluent
Spanish; Castilian
Advanced

Work Experience

Account Manager / Customer Support at Intelcia
June 1, 2024 - August 31, 2024
Managed client accounts for Volotea Airlines, handling multilingual communication (French, English, Spanish). Coordinated customer inquiries via email, phone, and CRM platforms, ensuring efficient and timely resolutions. Tracked and reported account activity to improve customer satisfaction and retention. Built strong relationships through clear communication, problem-solving, and follow-ups.
Founder at Mosaic
August 1, 2024 - Present
Led end-to-end event production across multiple countries; honed skills in logistics, vendor management, and team leadership. Directed creative content and digital campaigns; gained proficiency in social media marketing, design, and audience engagement. Directed PR campaigns, branding, and social media strategy, generating rapid community growth and international recognition. Oversaw event marketing including visuals, storytelling, campaigns, and audience engagement.
Creative Strategist & Digital Marketing Specialist at Independent / Freelance (Spain)
September 1, 2024 - June 30, 2025
Developed and executed Meta (Facebook/Instagram) Ads campaigns, driving audience growth and ROAS for artists and creative brands. Developed and implemented full-funnel social media strategies across Instagram, TikTok, and YouTube. Oversaw content creation and creative direction—from visuals to brand tone and storytelling—and produced ads and posts. Analyzed campaign data and audience insights to optimize performance and shape future strategies. Coordinated with design and video teams to produce engaging multi-platform content.
Business Designer & Growth Hacker at Noba
June 1, 2025 - Present
Researched, designed, and validated business models across creative and digital industries. Executed growth experiments using data-driven insights to increase acquisition, engagement, and retention. Applied rapid prototyping and testing to optimize digital solutions. Took initiative to implement AI automations that streamline internal workflows, reduce manual tasks, and accelerate delivery speed across key projects.
Founder at Mosaic
October 1, 2020 - June 1, 2024
Founded and led end-to-end event production across multiple countries; honed skills in logistics, vendor management, and team leadership. Directed creative content and digital campaigns; gained proficiency in social media marketing, design, and audience engagement. Spearheaded PR campaigns, branding, and social media strategy, generating rapid community growth and international recognition.
Account Manager / Customer Support at Intellijend (SaaS)
June 1, 2024 - September 1, 2024
Managed multilingual client communications for Volotea Airlines; coordinated customer inquiries via email, phone, and CRM platform; ensured timely resolutions; tracked and reported account activity to improve customer satisfaction and retention.

Education

Bachelor of Digital Business & Innovation at EU Business School
October 1, 2020 - June 30, 2024
Master in Digital Marketing & Social Media at Universitat Ramon Llull, La Salle
October 1, 2024 - July 31, 2025
Bachelor of Digital Business & Innovation at EU Business School, Barcelona
October 1, 2020 - June 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education