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I’m a wedding coordinator by profession, with a strong passion for creativity, content creation, and digital storytelling outside of my day-to-day role. Working within the wedding industry has given me a deep understanding of what makes a wedding day special, from the small details and emotional moments to the behind-the-scenes experiences couples want to remember and share. Alongside my wedding background, I also have a strong foundation in technology and customer support. I have experience working with Meta/Instagram ads tech support team, & HubSpot CRM. I bring a blend of creativity, organisation, wedding expertise, and technical knowledge to every project.…I’m a wedding coordinator by profession, with a strong passion for creativity, content creation, and digital storytelling outside of my day-to-day role. Working within the wedding industry has given me a deep understanding of what makes a wedding day special, from the small details and emotional moments to the behind-the-scenes experiences couples want to remember and share. Alongside my wedding background, I also have a strong foundation in technology and customer support. I have experience working with Meta/Instagram ads tech support team, & HubSpot CRM. I bring a blend of creativity, organisation, wedding expertise, and technical knowledge to every project.

Tanya Murray

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I’m a wedding coordinator by profession, with a strong passion for creativity, content creation, and digital storytelling outside of my day-to-day role. Working within the wedding industry has given me a deep understanding of what makes a wedding day special, from the small details and emotional moments to the behind-the-scenes experiences couples want to remember and share. Alongside my wedding background, I also have a strong foundation in technology and customer support. I have experience working with Meta/Instagram ads tech support team, & HubSpot CRM. I bring a blend of creativity, organisation, wedding expertise, and technical knowledge to every project.…I’m a wedding coordinator by profession, with a strong passion for creativity, content creation, and digital storytelling outside of my day-to-day role. Working within the wedding industry has given me a deep understanding of what makes a wedding day special, from the small details and emotional moments to the behind-the-scenes experiences couples want to remember and share. Alongside my wedding background, I also have a strong foundation in technology and customer support. I have experience working with Meta/Instagram ads tech support team, & HubSpot CRM. I bring a blend of creativity, organisation, wedding expertise, and technical knowledge to every project.

Available to hire

I’m a wedding coordinator by profession, with a strong passion for creativity, content creation, and digital storytelling outside of my day-to-day role.

Working within the wedding industry has given me a deep understanding of what makes a wedding day special, from the small details and emotional moments to the behind-the-scenes experiences couples want to remember and share.

Alongside my wedding background, I also have a strong foundation in technology and customer support. I have experience working with Meta/Instagram ads tech support team, & HubSpot CRM.

I bring a blend of creativity, organisation, wedding expertise, and technical knowledge to every project.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Wedding Coordinator at Drumhierny Woodland Hideaway

December 1, 2025 - Present

Lead Wedding Coordinator responsible for planning, organising, and executing wedding events from initial enquiry through to completion. Managed the full wedding lifecycle including client consultations, scheduling, supplier coordination, timelines, and on-the-day execution. Oversees multiple concurrent events with strong organisation and calm delivery under pressure. Acts as primary point of contact for clients and vendors, ensuring clear communication, problem-solving, and high customer satisfaction.

Senior Customer Support Specialist - HubSpot at HubSpot

February 1, 2022 - February 1, 2025

Resolved high-volume customer inquiries across HubSpot products via live chat and email while maintaining strong CSAT performance. Prioritised and triaged incoming support cases based on complexity, urgency, and impact while adhering to SLAs and resolution quality. Served as DRI for support resources focused on CSAT performance, creating structured documentation and evaluation frameworks. Collaborated proactively with cross-functional teams including Sales, Engineering, and Product to gather insights and solve complex customer issues. Adapted to evolving tools and processes in a fast-paced remote environment, continuously seeking learning and development opportunities.

Business Product Technical Analyst / Senior Business Product Technical Analyst at Accenture / Meta

March 1, 2019 - January 1, 2021

Supported Instagram Shopping, Commerce Manager onboarding, Ads Manager, and Facebook business extension. Resolved high-volume SaaS customer cases via live chat and email using structured troubleshooting across multiple product areas. Owned complex technical support cases end-to-end through structured investigation, identifying system issues, and escalating reproducible bugs to Engineering teams. Communicated customised solutions clearly to non-technical stakeholders. Prioritised daily tasks for the product team based on tier levels and issue impact. Mentored new team members, created onboarding resources and managed a buddy system. Performed web and API debugging (HTML/CSS/REST API) to diagnose platform behaviour and resolve customer-impacting problems.

Fashion Communications (Internship) at Primark Headquarters, Dublin

December 1, 2018 - February 1, 2019

Coordinated press office and showroom operations with a focus on managing samples from stores and buying offices. Managed store press appointments and sample send-outs to international showrooms. Maintained weekly Primark PR shot libraries and communicated updates across teams. Supported store pulls by selecting and signing out products for campaigns to seed product in-store.