Available to hire
I am Olajumoke Olayinka Tunde-Ajayi, a versatile professional bridging literature and banking with hands-on experience in financial services, content creation, and media. I hold a BA in English from Obafemi Awolowo University and have built strong skills in writing, storytelling, communication, and analytical thinking across banking, education, and broadcasting. I am passionate about crafting clear, engaging narratives and delivering results through thoughtful analysis and relationship building.
I am seeking a dynamic role that leverages my strengths in writing, storytelling, and data-driven thinking alongside my banking expertise—across financial services, content development, or corporate communications. I thrive in collaborative environments and am committed to contributing to organizational goals with creativity, precision, and a customer-centric mindset.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Executive Trainee/Account Officer at Access Bank Plc
November 1, 2024 - PresentManaging a portfolio of retail and SME customers, providing tailored banking solutions and ensuring optimal customer satisfaction. Opening and maintaining customer accounts (savings, current, fixed deposits), ensuring compliance with KYC and AML regulations. Monitoring daily account activities, tracking transactions, and flagging suspicious activity in line with regulatory requirements. Handling customer inquiries, complaints, and service requests with professionalism, ensuring timely resolution and positive feedback. Processing loan applications and supporting credit appraisal by collecting documentation and liaising with the credit team.
Graduate Trainee at Access Bank Plc
October 1, 2024 - September 15, 2025Successfully completed Access Bank’s intensive Graduate Trainee Programme, comprising classroom training, industry certification (CIBN), assessments, and hands-on fieldwork. Participated in structured training at Access Bank School of Banking Excellence, covering core banking operations, customer service, risk management, regulatory compliance, ethics and digital banking tools. Sat for and passed multiple internal and external professional exams, demonstrating strong analytical thinking, product knowledge, and industry understanding.
Educational Consultant / Customer Service Officer at Trav4college
April 1, 2024 - September 15, 2025Providing personalized guidance on academic planning, course selection, and college or university admissions tailoring recommendations to individual needs and aspirations. Staying up-to-date with the latest developments in education, including admission policies and scholarship opportunities. Demonstrating strong communication and interpersonal skills to connect with diverse and stakeholders. Building and maintaining strong relationships with educational institutions, attending fairs and networking events.
Transcriptionist at Speech Ocean
July 1, 2023 - September 15, 2025Transcribed audio recordings, interviews, meetings, and other spoken content into written documents with accuracy and attention to detail; utilized transcription software and tools to enhance productivity and ensure efficient workflow. Applied knowledge of grammar, punctuation, and language conventions to ensure the clarity and readability of transcriptions. Conducted research and fact-checking when necessary to ensure the accuracy of transcribed information. Managed multiple transcription projects simultaneously, prioritizing tasks and meeting tight deadlines. Collaborated with team members and editors to ensure quality control and consistency in transcribed documents.
Editor / Presenter at Fresh FM
October 1, 2022 - September 15, 2025Built broadcast story-lines to interest listeners & grow station audience; reported compelling news stories; edited and proofread audio content, including interviews, news segments, and feature programs; prepared and organized scripts for on-air presentation; maintained a strong on-air presence; monitored listener feedback and requests to ensure a positive and engaging experience.
Freelance Writer at Opera News Hub / Scooper News Platform
September 1, 2021 - September 15, 2025Crafted well-structured and compelling articles, blog posts, website content, and adhered to client-provided guidelines, style preferences. Developed strong communication and professional relationships with clients, maintaining open lines of communication throughout the project lifecycle. Edited and proofread own work to ensure high-quality writing, including grammar, spelling, and punctuation accuracy. Managed multiple projects simultaneously, organizing workload and prioritizing assignments effectively. Adapted writing style and tone to match the unique needs and brand identity of each client.
Executive Trainee/Account Officer at Access Bank Plc
November 1, 2024 - PresentManaged a portfolio of retail and SME customers, delivering tailored banking solutions and ensuring high customer satisfaction. Responsibilities included opening and maintaining savings, current, and fixed deposit accounts with strict KYC/AML compliance, monitoring daily activities and flagging suspicious transactions, handling inquiries and complaints, and processing loan applications with collaboration with the credit team.
Graduate Trainee at Access Bank Plc
October 1, 2024 - September 22, 2025Completed an intensive Graduate Trainee Programme, including classroom training, industry certification (CIBN), assessments, and hands-on fieldwork. Trained at Access Bank School of Banking Excellence; covered core banking operations, customer service, risk management, regulatory compliance, ethics, and digital banking tools; passed multiple internal and external professional exams.
Educational Consultant / Customer Service Officer at Trav4college
April 1, 2024 - September 22, 2025Provided personalized guidance on academic planning, course selection, and college admissions, tailoring recommendations to individual needs. Stayed up-to-date with admission policies and scholarship opportunities. Built and maintained relationships with educational institutions, attended fairs, and networking events; demonstrated strong communication and interpersonal skills.
Transcriptionist at Speech Ocean
July 1, 2023 - September 22, 2025Transcribed audio recordings, interviews, meetings, and other spoken content into written documents with accuracy and attention to detail. Applied grammar, punctuation, and language conventions; conducted research and fact-checking when necessary; managed multiple transcription projects simultaneously and collaborated with editors for quality control.
Editor / Part Presenter at Fresh FM
October 1, 2022 - September 22, 2025Built broadcast story-lines to engage listeners and grow audience; edited and proofread audio content; prepared scripts for on-air presentation; maintained a strong on-air presence and engaged with listeners while monitoring feedback.
Freelance Writer at Opera News Hub / Scooper News Platform
September 1, 2021 - September 22, 2025Crafted well-structured and compelling articles, blog posts, and website content; maintained strong client relationships and open communication; edited and proofread own work; managed multiple projects and adapted writing style to match each client’s brand identity.
Executive Trainee/Account Officer at Access Bank Plc
November 1, 2024 - PresentManaging a portfolio of retail and SME customers, providing tailored banking solutions, opening/maintaining accounts with KYC/AML compliance, monitoring transactions, handling inquiries and complaints, and supporting credit appraisal for loan processing.
Graduate Trainee at Access Bank Plc
October 1, 2024 - September 22, 2025Completed a structured Graduate Trainee Programme with classroom training, industry certification (CIBN), assessments, and hands-on fieldwork; metro training at the Bank School of Banking Excellence covering core operations, risk management, regulatory compliance, ethics and digital banking tools.
Educational Consultant / Customer Service Officer at Trav4college
April 1, 2024 - September 22, 2025Provided personalized guidance on academic planning, course selection, and admissions; stayed up-to-date with admission policies and scholarships; built relationships with educational institutions and attendees at fairs.
Transcriptionist at Speech Ocean
July 1, 2023 - September 22, 2025Transcribed audio recordings, interviews, and meetings with accuracy; conducted research and fact-checking; managed multiple transcription projects and collaborated with editors to ensure quality.
Editor / Part Presenter at Fresh FM
October 1, 2022 - September 22, 2025Built broadcast storylines, edited and proofread audio content, prepared scripts for on-air presentation, maintained an engaging on-air presence and responded to listener feedback.
Freelance Writer at Opera News Hub / Scooper News Platform
September 1, 2021 - September 22, 2025Crafted well-structured articles and blog posts, maintained client relationships, edited own work, managed multiple projects, and adapted writing style to client brands.
Personal Assistant at House of Trends Incorporated (HotInc)
June 1, 2017 - September 22, 2025Provided executive-level support, coordinated logistics for events, acted as liaison among executives, clients, and teams, and organized contracts and correspondence.
Education
B.A. Literature in English at Obafemi Awolowo University
August 1, 2015 - December 1, 2019SSCE at St. Louis Grammar School
September 1, 2009 - July 1, 2015B.A. Literature in English at Obafemi Awolowo University
August 1, 2015 - December 1, 2019SSCE at St. Louis Grammar School
September 1, 2009 - July 1, 2015B. A. in Literature in English at Obafemi Awolowo University
August 1, 2015 - December 1, 2019SSCE at St. Louis Grammar School
September 1, 2009 - July 1, 2015Qualifications
Affiliate International Retail Banker Certification (AIRB)
January 11, 2030 - September 15, 2025The Learning Institute (2024) Entry Level Training Program 18
January 1, 2024 - September 15, 2025Enhanced Product Development and Customer Relationship Management (CIBN)
January 11, 2030 - September 15, 2025Dataleum Beginners Course in Data Analytics and Business Intelligence
January 11, 2030 - September 15, 2025Insurance, Foundations of Investing, Financial Markets (Coronation Investment Academy)
January 11, 2030 - September 15, 2025Chartered Institute of Bankers of Nigeria (CIBN)
January 11, 2030 - September 15, 2025Personal Assistant
May 1, 2016 - June 1, 2017Associate of the Chartered Institute of Bankers (ACIB)
January 11, 2030 - September 22, 2025Affiliate International Retail Banker Certification (AIRB)
January 11, 2030 - September 22, 2025The Learning Institute (2024) Entry Level Training Program
January 11, 2030 - September 22, 2025Enhanced Product Development and Customer Relationship Management (CIBN)
January 11, 2030 - September 22, 2025Dataleum Beginners Course in Data Analytics and Business Intelligence
January 11, 2030 - September 22, 2025Insurance, Foundations of Investing, Financial Markets (Coronation Investment Academy)
January 11, 2030 - September 22, 2025Associate of the Chartered Institute of Bankers (ACIB)
January 11, 2030 - September 22, 2025Affiliate International Retail Banker Certification (AIRB)
January 11, 2030 - September 22, 2025The Learning Institute (2024) Entry Level Training Program 18
January 11, 2030 - September 22, 2025Enhanced Product Development and Customer Relationship Management (CIBN)
January 11, 2030 - September 22, 2025Dataleum Beginners Course in Data Analytics and Business Intelligence
January 11, 2030 - September 22, 2025Insurance, Foundations of Investing, Financial Markets (Coronation Investment Academy)
January 11, 2030 - September 22, 2025Industry Experience
Media & Entertainment, Non-Profit Organization, Government, Education, Financial Services, Professional Services, Software & Internet, Other, Retail
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